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Ideally the candidate will be experienced in front office operations including billing, guest reviews, problem handling, and staff satisfaction. Candidate must have great personality for higher Guest Services and better working experience with the Front Desk staff.
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The 3D Printing Lab student worker position assists the department in operations by performing general office duties and greeting visitors. Students provide a welcoming, inviting atmosphere while performing front desk assistance, including reception duties, guest check-in, answering multi-line phones, answering questions, data entry, mailing packages, filing, verifying product information, and other duties as assigned.
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The Guest Services Captain will supervise and ensure a smooth operation of all guest check-ins and check-outs and partner with other Front Office departments to resolve any guest situations and concerns.
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Scheduling of guest services front desk representatives, night audit staff and breakfast attendants (as applicable) Train front desk/guest services, night audit staff on all Company and Brand standard programs.
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The Room Supervisor is responsible for assisting in overseeing the Housekeeping, Front Office and Guest Services Department. Work experience as a Housekeeping and/or Front Office Supervisor.
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The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.
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Knowledgeable of all office wide amenities, as well as assisting Administrative Services Manager, Director of Administration, Guest Services or Operations. Work closely with the Guest Services, Office Services and Information Services (IS) team to ensure meetings run smoothly.
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Work with Guest Services Manager to train and monitor front office staff. The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.
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Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards. In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all rooms and report their availability to the Front Office, according to hotel standards.
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Job Description POSITION PURPOSE AND SUMMARYThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
$13.5 - $22.73 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
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May provide guest service during events and banquet services, including: buffets, plated, carving stations, running food and replenishing product and supplies in accordance with event standards.
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This position is customer service driven in all areas of the CORE to include aquatics, fitness, guest services and sports. The noise level in the work environment is usually quiet while in the office and moderately loud when in other parts of the facility.
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Watch A Day in the Life video for Guest Services Representative MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
$13.5 - $22.73 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Oversee the daily operations of the Guest Services Departments (Bell/Shuttle) Ensure that staff meets hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments in the absence of the Front Office Manager.
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