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Act as the main contact for guests and other hotel departments in the absence of the Front Office Manager. Oversee the daily operations of the Guest Services Departments (Bell/Shuttle) Ensure that staff meets hotel standards for maximum guest satisfaction.
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Work with Guest Services Manager to train and monitor front office staff. The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.
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Guest Service Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently.
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Guest Service Attendants are in constant communication with the Front Office to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently.
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Provides office services by supporting front office and other clinics to complete daily tasks. Displays excellent guest relations with all patients and customer correspondence and displays excellent telephone etiquette.
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Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales. Benefits: Join the Comfort Suites where we provide the best in services to our guests and where we support and develop our team.
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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
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As a highly visible member of the property's Leadership Team, the Assistant General Manager (AGM) serves as a key liaison for hotel guests and functions as a right hand to the General Manager, while concurrently supporting Front Office operations and other operating departments such as Housekeeping/Laundry, and Food & Beverage.
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The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Peggy Focheux Duval: Director of Learning & Development, France.
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4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
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Ensure kitchen area is kept stocked and clean; ensure front desk, office, and storage supply areas are kept stocked and clean; free of clutter. Guest Services Specialist Bartch House - AdventHealth.
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Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies.
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Assists the Director of Front Office in all job areas including and not limited to the Guest Services, Concierge, Club Lounge, Front Services, and Communications.
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Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards. In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
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The Front Desk Coordinator will provide supervisory support to the Front Office and Guest Services department at the Hershey Lodge. Coordinate scheduling and delegating assignments to Front Office team members as needed.
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