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Working knowledge of high-end restaurant operations and/or VIP Night club operations and high-end guest relations. - Check In, escort, and anticipate VIP Client needs throughout their venue visit to ensure guest satisfaction.
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As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. Provide the highest level of service to suggest local attractions and restaurant recommendations.
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Provide comprehensive oversight and management of all hotel departments and operations, including guest relations, front desk, sales, housekeeping, maintenance, stakeholder management, and staff development.
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Possess a basic knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette. Hourly Rate: $16.00 plus tipsPart Time position, PM ShiftWeekend availability requestedPosition Summary:Takes accurate orders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service.
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Key Responsibilities & AccountabilitiesManages all day-to-day restaurant operations with a focus on delivering a great guest experience; supervises and support 3–6 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.
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Role OverviewThe Restaurant General Manager (RGM) ensures compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruitment and retention of crew members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.
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GMs are directly involved with guest relations, supporting and contributing to company objectives and strategies, assist with opening other stores and assist their Area Director (AD) with promotions and marketing window roll-outs.
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Ensures compliance with prescribed standards in the areas of guest relations, labor costs, paper costs, restaurant safety and sanitation. Requirements To assist the General Manager in operating the restaurant in a manner that will achieve corporate profit objectives, provide guest satisfaction, and help provide a friendly and enthusiastic work environment for all team members.
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Basic knowledge of food and beverage preparation, service standards and guest relations and etiquette. At least one year of experience in a restaurant food runner role. Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Attend the Rooms Division meeting when Guest Relations Manager is not able to. Conduct department meetings for both Concierge and Guest Relations Ensure commissions for Concierge are recorded correctly Ensure payroll for the departments are done correctly Create development plans for the team Create development plans for the supervisor Conduct daily and dynamic pre-shifts to engage the colleagues The rewards: Part of how we care for our team is through a meaningful and inclusive rewards package that supports your needs as an individual.
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Directs operational and procedural activities for each unit in the division ensuring compliance with standards in the areas of quality, guest service, food cost, labor hours/costs, safety (OSHA), security, cleanliness, product preparation and employee relations and administration.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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S are first and foremost responsible for guest relations and satisfaction. Key Responsibilities:When a guest enters my Food Service, Cook, Food, Service, Restaurant, Grocery.
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Key areas of focus include: Helps maintain SOS goals, guest relations and product quality Monitors labor and other costs to ensure they are in acceptable variances and maintains all business standards Coaches and supports team members to ensure a great guest experience Shift Managers perform hands-on operational work to train employees, respond to customer service needs, ensures proper cash control, and role-model appropriate skills and behaviors in the restaurant.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Responsible for guest relations - recovery and sales building. Minimum of 1 year experience in a Corner Bakery Cafe restaurant operations position or similar concept experience showing ability to lead and execute restaurant operations.
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The General Manager, Restaurant Manager, Nightclub Manager or Executive Team at large are the only authorized individuals to address or intervene in any type of guest relations situation.
Full-timeExpandApply NowActive JobUpdated 5 days ago
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