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Previous experience in pet grooming, salon management, or a related field. Monitor salon performance metrics, including revenue, grooming appointments, and customer satisfaction.
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Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.) Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.
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If you are passionate about pets, have a strong background in grooming, and possess exceptional leadership skills, we invite you to join our team as a Petco Grooming Salon Leader.
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Job Summary: As a Petco Grooming Salon Leader, you will be responsible for leading and managing the grooming salon operations to provide exceptional grooming services for our beloved pets.
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Oversee day-to-day operations of the grooming salon, ensuring smooth and efficient workflows. Help us create a safe and enjoyable grooming experience for our furry friends and their owners while driving salon success and customer satisfaction.
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Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.
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Familiarity with the dog training class offerings and the PCC's dog training schedule. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
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Monitor and manage salon inventory, including grooming supplies. Proficiency in computer systems and salon management software. Career development and growth opportunities, such as a Grooming Mentor and Grooming Instructor.
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You will oversee a team of professional groomers and support staff, ensuring they deliver excellent grooming services while maintaining the salon's cleanliness and safety standards. Knowledge of grooming techniques, breed standards, and pet care products.
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Maintain cleanliness and organization of the salon, ensuring a safe and comfortable environment for pets and staff. Collaborate with the store management team to meet sales targets and salon objectives.
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Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc. Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.
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Have thorough understanding of all aspects of Pet Services to include: Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.) Familiarity with the dog training class offerings and the PCC’s dog training schedule.
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Provide ongoing coaching, feedback, and performance evaluations to salon team members. Implement strategies to drive salon growth, increase customer base, and enhance profitability. Utilize customer feedback to improve salon operations and enhance the overall customer experience.
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Express passion about animal welfare and maintain integrity in the work area. Familiarity with the PCC's photography and vaccination schedule. Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.
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Provide full salon services, including hair cutting, shampooing, blow drying, coloring, styling, shave services & facial waxing. Roosters Men's Grooming Center provides an authentic barbershop experience in a modern, upscale, and unpretentious environment.
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