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Whether it's grocery store gift cards, a car to use or help with medical bills we have a team of employees who head up our crisis team. Looking for experienced service manager.
$80,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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This unique grocery store offers the selection and assortment of a national chain, with the service and local customization of a community-based retailer. The Customer Service Assistant Manager is responsible for giving the customer a great lasting impression of the store.
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The Service Manager will proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink. With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.
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In this role, you will support the Team Leader in leading and executing the Customer Service&E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery&pickup at your assigned store.
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You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service.
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In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the checkout experience and grocery delivery & pickup at your assigned store.
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Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You are accountable for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service.
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Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.
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You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
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You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. Job Responsibilities:Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
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Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience. Job SkillsStrong ability to perform task management, balancing dynamic customer flows.
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Models / cultivates superior customer service across store departments. As a Smart Shop Exempt Department Manager, you will oversee department operations which could include perishable departments, center store, Inventory Flow, Receiving, and Shelf Edge, with a specific emphasis in your area of expertise.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Strong ability to perform task management, balancing dynamic customer flows.
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Customer service specialist to ensure the highest customer satisfaction. Duties Include: Daily operation of a retail grocery cashier office. Employee engagement to ensure proper store procedures are being followed.
$13 - $14 an hourFull-timeExpandApply NowActive JobUpdated Today
grocery store service jobs Title: manager service
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