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As our Assistant Guest Service Manager, you are assist ing the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results.
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Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe. With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
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Manage front end guest flow to achieve operational success and an excellent shopping experience every time. Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms.
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Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems. Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.
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Possess the knowledge and ability to perform a variety of front office and related positions in response to business conditions. Notify Regional Operations Manager of any guest concerns.
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Our clients 115-room mountain resort near Idaho Springs requires a passionate and community-minded General Manager possessing the drive to coordinate activities and budgets for the Front Office, Housekeeping, Engineering and Sales, as well as optimizing both revenue and guest satisfaction.
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As the Hotel Manager, you will support and lead Engineering, Front Office, Housekeeping, and Valet. Active participant in the interviewing, hiring, training, scheduling, coaching, and motivating associates in Engineering, Front Office, Housekeeping and Valet to create an environment that nurtures ideas and develops future talent for succession planning in the hotel operation.
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He or she must have a working knowledge of all functions carried out in the Front Office area, including night audit, reservations, guest services, front desk reception, maintenance & housekeeping.
$55,000 - $70,000 a yearExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
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The General Manager is responsible for ensuring that the property adheres to corporate financial and operational procedures, and ensures a high level of quality and guest satisfaction. Responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions.
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Assist with covering Front Office Manager on Duty when needed. This position will have Manager on Duty responsibilities for Front Office. Must have previous experience in all aspects of the Rooms Division (Front Office & Housekeeping) in a 4 - diamond property of similar size and quality for a period of 2 or more years.
$75,000 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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The General Manager is responsible for the daily operations of an individual property, and is also accountable for the financial performance, the physical condition and the work atmosphere of the property.
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Front office, revenue, and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information, and that established goals are.
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This position will provide on-site support to the Front Office Manager in leading the Guest Experience Team in all Front Desk related duties. This position will provide on-site support to the Front Office Manager in leading the Guest Experience Team in all Front Desk related duties.
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General Manager-Weekly Pay- jm. Ensure and provide excellent guest service. Notify Supervisor of any guest concerns. Maximize financial performance through revenue management and pricing recommendations.
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