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Work with Guest Services Manager to train and monitor front office staff. The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.
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Guest Service Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently.
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Undertake and complete any special projects or related tasks as and when required by the Director of Front Desk/Front Office Manager. Under the general guidance of Director of Front Desk/Front Office Manager, and within the limits of Sonesta Policies and Procedures, provide an efficient and courteous Tele-communications service at all times in all aspects of the department.
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Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales. General Manager Our General Managers hold one of the most important roles at the hotel.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Role: Front Office Supervisor - Chicago, ILHampton Inn & Suites Illinois Medical District UIC is a newly established hotel strategically located in the heart of the bustling Medical District.
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The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest satisfaction.
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Manage the front office, housekeeping, and food and beverage operation of the hotel. Assists with the direct sales activities of the hotel in partnership with the hotel's Director of Sales (DOS), Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel's trade area.
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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
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As a highly visible member of the property's Leadership Team, the Assistant General Manager (AGM) serves as a key liaison for hotel guests and functions as a right hand to the General Manager, while concurrently supporting Front Office operations and other operating departments such as Housekeeping/Laundry, and Food & Beverage.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Minimum of 5+ years hotel operations experience in a 500+ room hotel or resort, preferably in Housekeeping, Front Office, or other related area. This position will oversee the Front Office which includes Front Desk, Concierge, Bell, and Front Services; VIP Services, Butler Services, PBX, Housekeeping, and the Outdoor Public Space.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The AGM is responsible for assisting the hotel GM with the successful operation and administration of all operations to include Front Office, Accounting, Sales and Marketing, Revenue Management, Laundry, Housekeeping, Loss Prevention, Engineering, and all aspects of F&B to include Concierge.
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Areas of responsibility may include Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
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Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.
$24 - $28 an hourExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Strong understanding of front office hotel procedures and practices required. The role of the Overnight Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Have the ability to not only supervise hotel employees but mentor and motivate them as well. The DOO runs the hotel in the General Manager's absence. Will motivate and ensure the cleanliness and safety of the hotel.
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