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Work experience as a Hotel Front Desk Agent, Receptionist or similar role. Understanding of how travel planning websites operate, like Booking and TripAdvisor. Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
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Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
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Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.
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Previous hotel front desk experience is strongly preferred. Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay.
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Immediate Hotel Employee Discounts at other IHG Hotels - Perfect for upcoming Summer Vacations! Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
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Experience with hotel reservations software, like Visual Matrix. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
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The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay.
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Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them.
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Work experience as a Night Auditor, Hotel Front Desk Agent, Receptionist or similar role. Work experience as a Night Auditor, Hotel Front Desk Agent, Receptionist or similar role. Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you.
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Sacramento Marriott Rancho Cordova is seeking a Night Audit/Front Desk Agent to join our great team and enjoy all the benefits of our exciting hotel environment. This position will cover 2 night audit shifts & cover night audit as needed and also work AM & PM Front Desk Agent shifts.
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The Lead Guest Service Manager is a team lead resource in the execution of operations in the Rooms Department including - Front Desk Office, Bell Stand, Concierge, and the management of employees in those areas.
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Work experience as a hotel Front Desk Agent, Receptionist, GSR or similar role preferred. Understanding of how travel planning websites operate, for example: Booking and TripAdvisor.
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Front Desk Agent General Overview The Front Desk Agent assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.
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Experience with hotel reservations software, like OPERA PMS. Provide information about our hotel, available rooms, rates and amenities. Inform customers about payment methods and verify their credit card data.
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Supervisor: General Manager or Guest Services Manager. Our Guest Services Representatives (GSR) serve as our guests' first point of contact and manage all aspects of their accommodation. GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
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