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The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality.
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Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
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Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff.
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Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk.
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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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Stepping in to complete daily hotel front desk tasks. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you’ll be responsible for ensuring effective collaboration and teamwork among front desk staff.
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Work with Guest Services Manager to train and monitor front office staff. The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.
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Responsible for assuring adherence to hospital/departmental policies with regard to safety, drug storage and front desk operation. Maintain inter-department communication for problem resolution with Office Manager.
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Other roles we staff include: Property and Leasing Managers, Assistant Managers, Leasing Consultants and Specialists, Bi-lingual Leasing and Maintenance professionals, Administrative Assistants, Concierges, Front Desk Support, Bookkeepers, Maintenance / Turnover / HVAC Technicians, Maintenance Supervisors, Porters, Groundskeepers and Housekeepers.
Starting at $17 an hour depends on experienceTemporaryExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Position will supervise front desk staff, in conjunction with the Guest Service Manager. Assists the Guest Service Manager by handling special requests, group blocking and unusual circumstances.
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Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards.
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Undertake and complete any special projects or related tasks as and when required by the Director of Front Desk/Front Office Manager. Under the general guidance of Director of Front Desk/Front Office Manager, and within the limits of Sonesta Policies and Procedures, provide an efficient and courteous Tele-communications service at all times in all aspects of the department.
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As Front Desk Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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Assist the Front Office Manager in the daily operations of the Front Desk Department and Guest Service areas. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Desk Manager.
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Orders supplies for LT Recovery Space - Knowledge on Products/Services offered within LT recovery LT Recovery Front Desk Operations - Answers all LT Recovery phone calls and checks voice messages daily.
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