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Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations.
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Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more. Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries.
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The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams. May also supports customer service activities for regional and/or national chain customers, thereby increasing visibility of the company in the marketplace and maximizing market share.
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Growth opportunities performing essential work to support America's food distribution system. Ensures customer satisfaction by providing an exemplary level of service by working closely with other center personnel to coordinate efforts to prevent and resolve customer problems.
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Bachelors Degree Business Management, Sales/Marketing, or related area. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies.
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Maintains awareness of pricing trends within sales territory, particularly on market driven / commodity products, to ensure competitive pricing. Generates additional business through analyzing sales territory and individual customers; samples products with existing and potential customers; plans general sales strategy including time and territory management; plans sales approach with individual customers; and conducts effective sales presentations.
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The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies.
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Minimizes accounts receivable problems by monitoring accounts for compliance with credit terms and follows up on any problems. Responsible for the development of independent account business, with emphasis on overall profitability through both new sales and account penetration.
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Interface with management, warehouse personnel, and the Accounting, Multi-Unit Accounts, Customer Service, Transportation, and Information Services, in-house freight traffic management personnel, Vice President, Purchasing, and other Purchasing personnel.
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Responsible for assisting personnel within Purchasing confirming all purchase orders, invoicing customers and processing drop ships. Assist in pricing and sourcing products based on product merchandising knowledge.
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Communicates appropriate customer information, including issues, problems and needs to distribution center customer service team and merchandising on a regular basis. Matches the customers long- and short-term needs to the features and benefits of Broadline's service system, and advocates ideas and solutions that promote customers' business strategies.
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Refers non-sales problems (delayed shipments, expediting orders, etc.) Develops short and long-term strategies to call on high potential accounts, and manages time and resources to cover the entire sales territory.
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Manages a geographical sales territory, ensuring customer needs are met, and budgeted sales and gross profit objectives are achieved/exceeded. Effectively uses Broadline's information system, laptop computer and telephone to provide value to the customer relationship through presentation material, correspondence and telephone calls.
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1 - 2 years customer service, call center and / or related area within foodservice industry. 6 - 12 months customer service, call center and / or related area. A Customer Service Associate at Performance Foodservice is vital to the success of our Company.
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To Sales Managers, center personnel or Richmond support group quickly and effectively. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
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