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Under general supervision of the Dispatch Manager, the call taker receives emergency and non-emergency calls, communicates closely with the dispatcher, and maintains radio communications with all ambulance crew and supervisors as needed.
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The Transfer Center Dispatcher will assist in the coordination of medical transportation via rideshare, medical sedan, Mobility Assisted Vehicle (MAV), Basic Life Support (BLS) ambulance, Specialty Care Transport Unit (SCTU), and Air Medical Unit. This position requires excellent verbal and written communication skills as well as proficiency in using computer applications including a Computer Aided Dispatch console, multi-line telephone, and other web-based application software.
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Do you possess a valid CA Commission on Peace Officer Standards and Training (P.O.S.T.) Public Safety Dispatcher Basic Certificate? Place telephone calls to other police jurisdictions, City departments, City emergency crews, vehicle tow companies, ambulance services, coroner, relatives of victims, telephone and utility companies, taxi companies and others to relay information or request services, maintaining detailed records of the time and nature of each call.
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We are hiring 911 Emergency Dispatchers that function primarily as a call-taker telecommunicator and are responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources.
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The Transfer Center Dispatcher serves as a liaison between both internal and external customers as well as providing ongoing support to the hospitals to implement their throughput plan(s). After onboarding, this position must be proficient in running ABOUT s Transfer Center technology, Five9 phone systems with call recording, EPIC including creating Reservation for transferred patients and office-oriented systems as required supporting client operations.
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After receiving the call from the dispatcher, the Basic EMT drives the ambulance to address or location given, using the most expeditious route, depending on traffic and weather conditions.
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Establish effective professional working relationships with other Communications Operators, Supervisors, Police Officers, the general public, ambulance company representatives, wrecker company representatives, fire service and EMS personnel, and members of other public safety agencies.
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Our Communications Dispatch Center is the primary public safety answer point for all 911 emergency calls to the Napa Police Department, Napa County Sheriff's Department, American Canyon Police Department, Napa Fire Department, American Canyon Fire Department and AMR Ambulance Services.
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Receive emergency and non-emergency calls from the public requesting police, sheriff, fire, ambulance or other public safety services; determine nature and location of emergency, determine priority and dispatch emergency units as necessary and in accordance with established procedures; use a variety of telecommunications equipment to dispatch, page or otherwise communicate with emergency personnel from various agencies as necessary.
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Calls outside agencies as needed, such as taxis, tow trucks, ambulance, or fire department to notify of pending situations that require their assistance. Under general supervision of the Police Dispatch Supervisor, is responsible for receiving information from the public, both emergency and non-emergency and relaying that information to the correct individuals, according to policy, procedures, and the rules and regulations in Florida Crime Information Center (FCIC) / National Crime Information Center (NCIC.
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After receiving the call from the dispatcher, the EMT B drives the ambulance to address or location given, using the most expeditious route, depending on traffic and weather conditions. After receiving the call from the dispatcher, the EMT B drives the ambulance to address or location given, using the most expeditious route, depending on traffic and weather conditions.
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Additionally, the Public Safety Dispatcher has significant involvement with walk-in traffic and is also involved in the processing of written correspondence. Coordinate police, fire and ambulance activities at the scene of crimes, motor vehicle accidents fire scenes etc.
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Makes decisions in response to emergency calls for assistance involving medical emergencies, ambulance service, police assistance and dispatch of fire fighting apparatus, TDD file typing for the deaf and hospital calls.
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Transport modes include air and ground, and are generally facilitated by Life Flight helicopter and/or Alliance ambulance. Unity Point Ground Ambulance. Transport modes include air and ground, and are generally facilitated by Life Flight helicopter and/or Alliance ambulance.
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Operate advanced telecommunication equipment to receive incoming calls for assistance and dispatch police, fire or ambulance units, or public works in response to calls for service. Monitor alarm systems and video surveillance security system for jail and municipal building.
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