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Coordinator will dispatch using the available systems including TMS, ELD interface, manual schedules and WIN TMS, LWB and Hub Mgmt. Provide optimal customer service across the assigned regions.
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Essential Duties & Responsibilities: Maintains positive and encouraging working relations with all driversProvides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
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This position involves entering client ticket requests into the ticketing system, scheduling, and dispatching service engineers for remote or onsite service according to the urgency and the contractual service level agreement (SLA.
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Excellent customer service skills, be detail-oriented, and like solving problems. In this role you will be tasked with various administrative tasks including assigning drivers and sending / receiving messages over a dispatch system.
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Summary: The Customer Service Coordinator drives customer satisfaction levels through effective management of customer requests/inquiries, prompt issue resolution, and proactive communication concerning transportation and logistics processes for company services.
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Also coordinates the sales representatives’ schedules with service technicians to dispatch them in tandem to HVAC calls. Primary Responsibilities: Under limited supervision, the sales & service coordinator will communicate with customers regarding their comfort consultations and installation sale agreements.
$18 - $22 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. · Coordinates labor scheduling to align technician to the appropriate customer and service need.
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Under direct supervision of the Area Resource Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations.
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Melvin Stone, located in Wilmington, OH, is looking for an experienced Logistics Coordinator. We are looking for someone who has a customer service focused mindset, self-starting, and has knowledge of transportation management systems.
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Tasks include: identification and triage of calls to appropriate service lines, communication with accepting physicians, coordination with UVA's Medical Transport Network dispatch team (MEDCOM), coordination with UVA Bed Center, and serving as the primary liaison between referring facilities, UVA physicians, nursing, and ancillary staff, in order to facilitate safe and efficient patient transfer.
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Job Summary: Trane in Maitland, FL is hiring for a Service Coordinator II to join our team. Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
$45,000 - $50,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Inside Sales Coordinator will be accountable for developing relationships with potential customers, and to assist customers with orders, product information, payments, and anything else to maintain excellent customer service.
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Works closely with the other Service Managers, Facilities Coordinator, Scheduling, Dispatch and rest of the Gray team. Support On-call to respond / dispatch technicians to emergency off- hour service calls.
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Leads the division in the area of safety organization regarding classroom and behind the wheel instruction according to corporate and client specifications in all aspects of vehicle operation in the course of passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement, proper manifest documentation, use of on-board equipment, accident and emergency procedures, dispatch and radio communications, and passenger sensitivity.
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Provide backup service and or assistance to the requisition/purchasing process; evidence/property custodian; crime analyst, in the preparation of reports, mapping and statistical information throughout the department.
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