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DKW is currently looking for a Senior Help Desk Analyst (Tier 2) to support our team. The Tier II Help Desk Analyst will intercept and handle all escalations from Tier I, in accordance with standard industry practices.
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Year 1 is going to be about:Monitor Help Desk ticketing system - provide technical assistance and support for user issues related to computers, software, and other IT-managed systemsRespond to user questions via chat, email, support ticket, phone, or in person as appropriate.
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Keywords:Jacksonville FL Jobs, Help Desk Technician, Desktop End User Support, VmWare, VmWare Horizon, VDI, Virtual Desktop Infrastructure, Windows, MacOS Laptops, VoIP, Cisco, Okta, IDM, IAM, Wi-Fi, Office 365, Network, Networking, Help Desk, Jacksonville Recruiters, Information Technology Jobs, IT Jobs, Jacksonville Recruiting.
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The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
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Handles problems that the first-tier of help desk support is unable to resolve. Help Desk Specialist (Secret) - Charleston, SC. The Army Corps of Engineers – Revolutionary Information Technology Services (RITS) program, provides a modern and secure enterprise-wide IT support services to approximately 37,000 USACE customers located throughout the Continental United States (CONUS) and Outside the Continental United States (OCONUS.
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GovCIO is seeking a Senior Network Administrator to support Tier 1,2, and 3 help Desk and Cybersecurity operations for US Army North, located at Fort Sam Houston, a US Army post in San Antonio, TX. The Help Desk provides local desktop support to approximately 900 users operating approximately 1,500 NIPRNET Computers, 70 multi-function devices (printers), 1,000 wireless devices (smartphones etc.
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The Service Desk/Desktop Support Technician provides front line and second level IT Help Desk support. The Service Desk/Desktop Support Technician is responsible for desktop/laptop hardware support, operating systems support, as well as supporting the Office 365 Suite of applications installed on each computer.
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Canterbury Woods Senior Community Under the direction of the IT Help Desk Manager, this position is responsible for providing technical support and related technical service to all Front Porch business users as well as limited resident technology support.
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Bachelor’s Degree in instructional technology, education, information science, or a related field; Experience working with Blackboard Learn and other learning management systems as an instructor, help desk support, and/or system administrator; Experience working with design software such as desktop publishing, photo/audio/video editing, web design and emerging web 2.0 technologies; Demonstrated knowledge of instructional design principles and practices.
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IT Help Desk Technician (Hybrid – Los Angeles Area) If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a to business, we invite you to explore our IT support engineer (Help Desk) position.
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The Desktop Support Engineer will be responsible for providing technical assistance and support to our organization's desktop, laptop, and mobile device users. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
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5-7 years of commensurate and progressive growth experience in a Service Desk or Help Desk technical support environment. A financial firm is looking for a Desktop Support Engineer to join their team in Austin, TX.
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Desktop, windows, help desk support, support, help desk, troubleshooting, customer service, active directory, hardware, business analysis, service desk, system administrator, servicenow, pc support, office 365, technical support, application support, reporting.
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Position includes basic help desk support up to advanced troubleshooting tickets using ZoHo. Must be skilled to handle Second-level end-user support issues, including common desktop applications such as Microsoft Office 365, Excel, PowerPoint, Outlook; Windows 10 and applications in general.
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HDI (Help Desk Institute) KCS (Knowledge Centered Support) or equivalent certifications. The Computer Support Specialist II will provide technical leadership and advanced support to IT Service Analysts (Service Desk), monitor service metrics, processes and procedures to assure a high degree of customer satisfaction and operational efficiency.
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