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Deskside Support, Desktop Management, SiteSupport, Field Support, Asset Management, Shipping and Receiving, Asset Lifecycle management Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that can not be resolved by Tier 1 (L1)and providing support for software and hardware technical problems.
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Remote Deskside Support for Window PC. To provide support for on call escalations and doing root cause analysis of given issue (2.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.
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Deskside Support Engineer. Responsible to independently manage the site location assigned , provide remote support. Has knowledge to work with tools such as Remote Management , SCCM , Service Now to execute day to day activities.
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The Information Technology Deskside Support Analyst is responsible for providing timely, effective and customer-focused IT issue resolution for remote and local team members in accordance with IT support standards, procedures, and policies.
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This fully remote opportunity allows you the flexibility to work from home in support of the Internal Revenue Service. Epsilon’s team members work in tandem with the local IRS technical personnel to provide deskside and network support services to new and current IRS employees.
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Providing deskside support as well as 'remote in' support specifically with executives. The Desktop Support Technician will be supporting the senior level executives in any hardware and software related issues.
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This includes both remote and deskside support. The IT Support Engineer must also provide excellent customer service skill to communicate and resolve technical issues effectively.
$20 - $30ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Your duties will include the day-to-day support of internal end-users globally, addressing incidents & requests, mostly from users based locally in the US. You will provide remote and deskside support for Windows, Apple, and Linux users and help maintain & manage end-user services and devices.
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Machine configuration/Software break-fix (Windows OS-Apple IOS) Deskside support services (deskside and remote) Hardware break/fix (Client-Dell-Apple). It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.
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Classified end-user support is responsible for (1) delivering remote and/or deskside IT support by creating, maintaining, and using knowledge articles; (2) performing basic troubleshooting to resolve, capture, report, and escalate incidents and requests.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Good to have – knowledge and experience of supporting MAC devices and tabletsExperience with Service management tool – ex – Service nowShould have good expertise on EUC tools, remote support tools, MS office and outlook.
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Our enterprise-level client in Plano, TX, has an immediate need for a Deskside Support Specialist. The Client Services Desk Side Technician role revolves around IMACs (Installs, Moves, Adds, Changes) and technical hardware support.
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Offer timelyassistance with deskside support, as well as assisting field employees through remote access software. You will handle a variety of tasks and projects which will support and improve our organization's overall systems.
$17 - $20 an hourFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The successful candidate will be responsible for deskside support of an environment composed Intel based PC and Apple workstations and several custom business applications. Strong customer service and communication skills for in-person support as well as remote support.
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Provide user support via remote computer control (RDP and SCCM) Provide on-site walk-up and deskside user support Provide basic incident evaluation, fault isolation, analysis, and troubleshooting; resolve issues if possible, or escalate to the appropriate tier and support team based on SLA requirements Provide file access management and restore lost or damaged files in user-accessible locations Create and maintain standard operating procedures (SOPs) for end users and end-user support.
Full-timeExpandApply NowActive JobUpdated 4 days ago
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