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ITSM Tool : Service Now. Cherwell, Remedy, HPSC, HPSM, SalesForce, Service Desk Plus etc. Initiates, coordinates and collaborate with Tools, Technology Team, Service Desk and Vendor management.
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Monitors the Help Desk queue, and ensures tickets are resolved before the exceeded target completion date/time, or to the customer's satisfaction. Familiarity with the following preferred: Security through user administration of Active Directory TCP/IP, internet, intranet, Cisco VPN, and firewall technologies Remote access security techniques and products Email architecture, services, and protocols, Outlook configurations Citrix, VPN Client, and Web LAN/WAN infrastructure, protocols, and technologies.
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The Trading role at The Trade Desk works hand in hand with their core account team (Account Managers and Business Development) to strategically grow their portfolio of accounts/business through proving the value of programmatic media buying.
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Our Client, a leading financial services firm, is looking to hire a Level 2 Help Desk Analyst in their San Diego, CA office. Experience of SaaS, Office 365, Azure, Active Directory, VPN, Teams/Slack, Zoom/Webex is highly desirable.
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We are looking for an Information Security Administrator to assist with the managing, monitoring, and implementing of IT security systems to protect the organization's computer networks from cyber-attacks and other threats and to ensure proper operation.
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Preferably experience as help desk support level 2 or 3, including remote support. Administer help desk software, redirect problems to correct resource, identify and escalate situations requiring urgent attention and track/document requests and resolutions *Provide installation and upgrades of hardware and software for servers and workstations.
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Job Title : Field Tech (Desk Side) Support Analyst. The Field Tech Support Analyst will be assigned to 1 or more schools or locations. Prior experience with Desk Side support is a MUST.
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The AWS Deals Desk Sr. Financial Analyst will support the rapidly growing AWS organization through driving financial analysis of complex private pricing deals. Own and oversee a specific process from a deals desk finance perspective.
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IT Support Desk Analyst II - Scottsdale, AZ (Hybrid) - Contract-To-Hire - Up to $32hr +DOE. This company is seeking an experienced IT Support Desk Analyst II, eager to hit the ground running and deliver a lasting impact.
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Premises will be desk work only performed within the Cyber Security Operation Center (CSOC) Environment. The Tier 2 level Analyst (Senior Analyst) should have the ability to respond to a wide range of escalated Incidents and follow through with incident lifecycle through completion.
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Service Desk Tier 1 - Position Highlights As the Service Desk Analyst, you will provide Tier 1 technical phone support and customer service for all internal end users and affiliated parties, including but not limited to internal administrative, clinical, and research teams.
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Job Description And ResponsibilitiesVisa Technology & Operations LLC. a Visa Inc. company, needs a Systems Analyst (Multiple Openings) in Highlands Ranch, CO to:Serve as Initial escalation point for Service Desk Tier 1 for application issues.
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How the SOC Cyber Security Analyst will make an impact: Performs forensic analysis of digital information and gathers and handles evidence. Provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware and assist the Service Desk Manager as needed.
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Provide desk-side and remote support in the use of systems in a LAN/WAN environment. Desired technical skills acquired through A+ certification, NET+ certification, MCSE certification or equivalent work experience and 4 years of experience in IT desktop support which includes experience in basic networking administration.
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Qualifications Minimum Qualifications: One to three years of experience in an Information Technology Service Management (ITSM) or Service Desk role preferred. Job Summary:RiverTech is looking for an IT Analyst II to work in Alexandria, VA. Responsibilities Job Responsibilities: Defines, designs, develops, and implements computer applications and solutions.
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