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Analytical Skills, Collaboration, Communication, Consultative Communication, Continuous Improvement Mindset, Creative Thinking, Critical Thinking, Design Thinking Approach, Influence, Innovation, Problem Solving, Research Methods, Story Telling, Test & Learn Mentality, Workshop Facilitation.
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Applies innovative experiment methodologies, drawing on disciplines like design thinking, systems thinking, agile, foresight and service design. 5+ years working in a digital product organization, managingcross-disciplinary partnerships with UX design, product management, research, marketing, analytics, engineering, and legal/risk/compliance teams.
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Manage a rolling portfolio of experiments aligned to B2B or B2C customer journeys, continually optimizing best practices for design, execution, risk management, decision making, and implementation.
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Designs and facilitates cross-functional workshops with senior leaders to drive business outcomes on a range of objectives including strategic alignment, assumptions mapping, experiment design and translating recommendations into action.
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Ability to design and deliver executive-level artifacts, templates, training programs, workshops, and interactive sessions to continue strengthening experimentation acumen. For Applicants of Nuveen residing in Europe and APAC, please click here.
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For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (. For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
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7+ years experience leveraging VoC, qual/quant research inputs and data/analytics to ensure "the customer" remains at the forefront of defining hypotheses to test. Partner teams are located primarily in Charlotte, NYC and Frisco, TX. Role will require regular on-site attendance to lead workshops and attend key working sessions; ~25% travel will be required if remote.
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Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.
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This thought leader works with multidisciplinary partners to continually optimize TIAA's experimentation operating model based on evolving business dynamics, ensuring teams are well-positioned to identify and test key assumptions about customer behavior in production environments across channels, with emphasis on customer journeys that include digital touchpoints.
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For Applicants of Greenwood residing in Brazil (Portuguese), click here (. For Applicants of Westchester residing in Brazil (Portuguese), click here (. TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields.
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The Practice Leader of Corporate Lab and Experimentation oversees a team of Experiment Leads and a portfolio of experiments that deliver rapid, high-impact data and learnings. Senior Director, Experimentation Practice Lead, Corporate Labs and Experiments.
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Continuous Improvement: Drive a culture of continuous improvement by encouraging experimentation, learning, and adapting agile practices based on feedback and insights. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones.
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Drive a culture of continuous improvement by encouraging experimentation, learning, and adapting agile practices based on feedback and insights. Role will require regular on-site attendance to lead workshops and attend key working sessions.
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Expert in the business area including pain points, work in flight, hypotheses and backlog of potential experiments. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans.
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This highly visible role ensures experiments are prioritized to drive strategic business outcomes and leads the promotion of a test and learn culture across the enterprise. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
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