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Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
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The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc.
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Lead store team members in providing excellent customer service to retail and professional customers. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
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Have at least one (1) year experience working in a delivery, retail, or customer service position. Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
$16 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
$16.28 - $20.5 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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ESSENTIAL JOB FUNCTIONSLead store team members in providing excellent customer service to retail and professional customers. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
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As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
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Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Ensure high levels of customer satisfaction through excellent sales service.
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Load/unload delivery trucks. Build productive trust relationships with wholesale and retail customers. This is position is essential to the success of our retail stores. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace.
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Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better.
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Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests.
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Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO’Reilly Auto Parts is an equal opportunity employer.
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Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
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Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
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SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification O’Reilly Auto Parts has a proven track record of growth and stability.
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delivery service jobs Title: service specialist retail
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