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If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal. Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
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Have at least one (1) year experience working in a delivery, retail, or customer service position. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
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Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
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Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
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Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
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Ensure high levels of customer satisfaction through excellent sales service. Load/unload delivery trucks. If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position.
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Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics.
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At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. A general description of benefits offered can be found at Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
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Tint and mix products, as needed, to customer specifications. While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation.
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