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We are looking for a seasoned Customer Experience (CX) professional with a strong background in customer listening programs and a successful track record of driving transformational, org-wide change.
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The Consulting Engineer will build close relationships with customers, CX counterparts, architects, & business units to achieve customer goals and internal Cisco alignment. The role will report to and work with the CX Americas Service Provider Architecture Team Group Leader.
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What You'll Do Our Network Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers. As a Route/Switch Network Consulting Engineer (NCE), you will help lead the effort to transform our customer's current and future network architecture.
$115,300 - $158,400 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
$11.1 - $16.1 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
$13.1 - $17.1 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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10+years in CX and/or product and digital strategy related work. Partner with and advise clients on CX, product or digital strategies and solutions. 10+years in CX and/or product and digital strategy related work.
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Ubiquity delivers exceptional BPO and advisory solutions, focusing on transforming CX through data, science, and a deep dedication to people. As we expand our sales team, we're seeking outstanding individuals who bring to the table a proven sales record, a zest for closing significant deals, and a vision for revolutionizing client operational efficiency through exceptional customer experience (CX.
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The Cx PM will monitor the project budget, manage task execution, maintain client relationships, and mentor and train junior level commissioning staff. The commissioning project manager (Cx PM) will be responsible for the management and execution of building commissioning services in various commercial construction markets.
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We are looking for Customer Service Representative to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
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General Purpose and Scope of Position:The Director of Applications – Commercial Excellence (Cx) reports to the Vice President of Enterprise Applications and is accountable for the complete Cx application lifecycle management for Wilbur-Ellis’ enterprise Cx applications.
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Red Ventures is seeking an experienced Senior Consumer Experience Associate to join one of our Bankrate team.
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From time to time, we will send you an email with information about current openings, news about CX, employee spotlights,helpful tips and information, and many other topics. Some of the roles we will need in the future are Senior Project Manager, Technical Lead, Business Analyst,Software Developer, System Engineer,and DevOps Engineers, who are experienced and have the character to build strong trust.
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CX Configuration Specialist. Expertise in: Genesys, Cisco, AWS, Avaya, Aspect, NICE, IVR technologies (CPE) Experience with Feedback Management, DB Connector and Virtual Agent Hub with Dialog flow Experience in designing CRM Agent Applications inside CXone Console (Service Now, Zen Desk, Microsoft Dynamics, MS Teams.
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The position will also be responsible for the operational excellence of all Cx applications including contracts, Cx application helpdesk tickets, budgets, compliance, security, and SLAs. In this role, The Director of Applications Cx will collaborate closely with Cx business partners (Sales and Marketing), IT Teams, Strategy Development and Execution, Security, Technology and Enterprise Support.
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An Electrical Engineering degree and at least 2 years of industry experience or project/facility/cx engineering experience of 6 years or more is also required. The position requires education in electrical theory to include circuits, electromotive force, physics and some computer science along with experience in commissioning and/or testing electrical systems, in electrical construction (High/Medium/Low Voltage) and experience with short circuit, coordination, and arc flash calculations.
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