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Contact Center Support Engineer position which handles level 2 break fix incidents, contact center deployments, application upgrades and service transformation initiatives for Optimum, Suddenlink and all BPO sites for Altice USA (Sales, Customer Service, Field Service, Billing and Collection, Product and Marketing.
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POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service.
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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus.
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Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience. We deliver an integrated smart home system with in-home consultation, professional installation and support, as well as 24/7 customer care and monitoring.
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POSITION OVERVIEW CALL CENTER CLAIMS REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for call center claims representatives to support inbound customer service, help desk, and back-office processing.
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Posting Summary Rutgers, The State University of New Jersey is seeking a Mental Health Specialist II – Part Time in the Lifeline National Backup Center (Call Center) for Rutgers University Behavioral Health Care. Performs functions in support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to callers of the Lifeline National Backup Center.
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Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
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POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE (FULL-TIME)We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients.
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Professional Staffing: The company also caters to professional staffing needs in areas like accounting, finance, call center services, customer service, financial services, insurance operations, medical billing & coding, office and administrative support, patient intake/access/scheduling, recruiting, revenue cycle, sales, and marketing.
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Prior customer service experience is desirable, preferably in a call-center environment handling inbound calls, e-mail, and chat. Our mission is to support a multi-year agreement providing "Veteran-Centric" at-home customer engagement representatives, supervisors, quality assurance, trainers, and operations managers with experience in working in an automated call center environment.
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What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.
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15.00 / hourBILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGSWe are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
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Part time Customer Service Representative f or our newPittsfield, MA showroom located at 665 Merrill Road, 01201. As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase.
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Casual Customer Care Representative. Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
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Communication between call center, service pros, area managers, and other sales reps for customer appointments and various other tasks. Work in a call center from shifts ranging between 7 am to 9 pm Mountain Time.
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customer support service call center time jobs
FEATURED BLOG POSTS
Recruiting in a Recession: Hard Truths That Talent Acquisition Experts Must Accept
The summer had economists from around the globe embroiled in a debate about a possible recession coming in the next few years (or months). As of October 2022, the U.S. Labor Department data put the current inflation rate at 7.7%. The recent layoffs in the tech industry are just the first of what is soon to be a string of cutbacks by companies looking to save costs. For recruiters, this means freezes in hiring and fewer openings. It will also include the uphill task of finding the best candidates for them from the coming influx of recently laid-off job seekers. Now is probably a good time to brace for tough times in the next few years in the talent acquisition industry. To survive and thrive recruiting in a recession, here are some hard truths you will need to accept.
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We’ve all heard how important it is to set professional and personal goals. Developing and establishing goals keeps us motivated and moving forward in life. But not all goals are created equal. If you’re chasing goals that are too lofty, you’ll end up disappointed when you cannot reach them. Setting goals that are achievable and measurable is the key to success.
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"Nothing we do is more important than hiring and developing people."
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Collaborative Recruiting: The Key to a Better Talent Acquisition Strategy
Talent acquisition is a multi-stage process where candidates undergo various application steps before getting hired. The unfortunate reality is that it is a labor-intense system, with the hiring manager and recruiter often handling all of the work on their own. Ask any one of them, and you will hear about the overabundance of applications and the demanding task of filtering through them to find the best candidates. The quality of talent suffers under the weight of all that work on one person's hands. It's not easy, but as many companies are starting to realize, there is a better way. The future of talent acquisition lies in collaborative recruiting!
4 Talent Acquisition Trends Going Into 2023
For better or worse, a side effect of the COVID-19 pandemic was a marked shift in talent acquisition practices worldwide. With the struggle to retain talent that began in 2020, companies have had to rethink recruitment strategies. The result has been new talent acquisition trends that are well on their way to becoming commonplace. These are the practices that are going to become even more widespread going into 2023.