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6 months or more of high-volume phone experience in a customer service/call center job preferred. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
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Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts.
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Mobile Representatives make a real difference to their customers and the company, providing over-the-phone support on a wide range of mobile products and services, including accounts and billing, diagnostics, enhancements and repairs.
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6 months or more heavy volume phone experience in a customer service/call center job. Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts.
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In addition to the core benefits - industry-leading retirement savings and 401(k) plans, comprehensive health care insurance options, dental and vision plans, flexible spending, family leave, and paid training and time off - we offer free Spectrum products and services where available, education assistance tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.
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We are growing and adding to our inbound Customer Care team in our Appleton Call Center. It's about building relationships and turning the knowledge you gain in training into customer service wins.
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6 months or more of experience working in cable operations, mobile, or telecommunications call center. In addition to the core benefits industry-leading retirement savings and 401(k) plans, comprehensive health care insurance options, dental and vision plans, flexible spending, family leave, paid training and time off we offer free Spectrum products and services where available, education assistance tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.
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Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relationships.
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What is the Mobile Customer Service Representative role? 6 months or more of customer service experience. This position is onsite in a call center environment.
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Please ensure that you can work at our call center office in Kansas City, Missouri before applying. One-on-one time with department leaders and additional support give you everything you need to create a streamlined process for your customers and yourself.
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Our representatives make a real difference to customers and the company, providing over-the-phone video support and repair services that keep people connected. 6 months or more customer service experience.
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