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Responsible for overall customer success and satisfaction through the implementation process for new SMB/Enterprise accounts as well as new products. We are looking for a Manager of Implementations who is obsessed with delivering world-class service to join our fast-growing Customer Success organization.
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With a long-term legacy of success, innovation and customer awards, Siemens EDA is the world's largest provider of Digital Software to the semiconductor industry. Proven hands-on ASIC RTL VHDL/Verilog/SystemVerilog and general logic design/implementation skills.
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Your focus will primarily be on Google Marketing Platform and Google Cloud as the primary technologies with Songs wide portfolio of marketing, sales, and customer success offerings that support implementation and enablement.
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At Knock our Customer Success organization consists of several teams that participate in the entire customer journey post-sale: Implementation, Launch & Expansion, Education & Training, Renewal, and Support.
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We are currently recruiting a proven Senior Cloud Inventory & Cost Management Product Specialist in the Oracle Fusion Supply Chain Management Center of Excellence team to work with select customers, system implementation partners, and internal teams to ensure customer implementation excellence and long term success.
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The role is generally supported by a member of the technical and customer success teams to ultimately define and produce the solution. Provisio Partners is the Only Premium Salesforce Implementation Partner that Specializes in Supporting Human Services.
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You'll work closely with Sales, Customer Success Managers, and Sales Engineers to understand the customer's business and technical needs and translate this to their implementation and usage.
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TOGAF and Certified Implementation Specialist Certifications in any of the ServiceNow products are preferred. The Architect positions within ServiceNow practice is a trusted advisor role and as such provides thought leadership, mentoring and guidance to drive the next level of customer/employee/creator workflows to the client.
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The Senior Customer Success Manager is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. Senior Customer Success Manager- Public Sector.
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Partner with Sales to help transition the account from Pre-Sales to Customer Success and identify expansion, retention and renewals opportunities. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a successful renewal.
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Through prospecting, cold calling, and relationship building, lead and support sales opportunities within new and existing accounts and work collaboratively with internal resources as needed to ensure success of implementation to the customer.
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You will own an “overlay” team of subject matter and industry experts who will be responsible for each area of client services including Implementation, Professional Services, Telco Solutions, Customer Success, Technical Account Management, Technical Support.
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The Implementation Coordinator is responsible for a variety of activities supporting the customer implementation and ongoing management process. By embracing diversity, equity and inclusion we enhance our work environment and drive business success.
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Significant role in implementation of one or more; SFDC, WKDAY, Success Factors, Oracle Cloud, RemedyMinimum 2 years of ServiceNow Platform Experience is requiredCloud platform certification(s)Familiarity with Enterprise Workflow Platform.
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You have 15+ years of experiencing leading all post-sales functions in a high-growth SaaS business, including customer success, implementation, customer service, and support - including management of a 24/7 support function, offshore and contract resources measured in Net Revenue Retention.
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