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The Plunger Lift Regional Operations Manager is responsible for the design, implementation, and management of standardized policies and procedures across all of Endurance Lift Solutions plunger lift service operations to ensure the service teams are set up to deliver customer success.
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Overview The Senior Manager is responsible for directly supervising and coordinating the day-to-day activities of the operations Member Services employees to ensure optimal level of call center operations, quality, customer services and sales metrics are achieved.
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3-5 years experience in Customer Success, Implementations, or Project Management, preferably in SaaS or a related field. You'll be building upon Nayya's existing implementation processes to ensure that they meet the level of efficiency and customer service excellence required for this high-visibility partnership.
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Supports sales team with business opportunities by assisting with estimate and proposal generation, performing demos, and responding to customer Pre-sales requests as needed. 3+ years ERP implementation.
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Join our dynamic Customer Success team as a Technical Analyst/Consultant and contribute to the success of our flagship product, CIS Infinity. With more than 150 successful customer deployments across North America, Central America, South America and the Caribbean, Advanced has the experience required to deliver a successful implementation of your mission critical CIS.
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This position is responsible for coaching the business to achieve its strategic initiatives through the implementation and execution of NBS Next across all key functions including operations, sales, marketing, product management, and customer success.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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You will oversee front-line teams (Implementation, VIP Support escalations, Billing/Invoicing) and partner with the Senior Manager of Customer Success to increase product usage, improve service levels and customer satisfaction, and scale operations.
$228,000 - $350,000 a yearFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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We help our clients implement and effectively use Oracle offerings to solve their business problems and fuel success in the areas of sales, marketing, finance, operations, billing, customer, product, and governance, risk and compliance.
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We help our clients implement and effectively use Oracle offerings to solve their business problems and fuel success in the areas of finance, operations, human capital, customer, and governance, risk and compliance.
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Join kickoff calls to align on onboarding, implementation, and product needs to help set expectations on the scope and ensure a smooth transition to Customer Success. Serve as a trusted technical advisor to customers and prospects and work with sales and customer success to connect solutions to customers' business needs.
$240,000 - $280,000 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Champion a program for the implementation and sustainment of a continuous improvement culture •Act as a point of contact for customer quality issues •Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts.
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Your goal is to achieve fastest possible time-to-value during the deployment stage while building the foundation for long-term customer success. The Solution Delivery Manager is accountable for establishing and executing the product implementation plan, which includes project scope, effort, success criteria, and timeline necessary to deliver significant business value to the client while maintaining Knoemas business interests.
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Collaborates with Sponsorship Manager, Show Director and Sales Director on sponsorship sales plan, implementation and new products that include integrated show and digital offerings. The Sales Manager will be required to meet customers face to face outside of the “at event” sales activities, by attending competitor shows or customer meetings.
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Project leader and owner for overall customer success. Network Success Program Delivery Manager. The Program Manager will be responsible for managing all aspects of WorkSpans software implementation projects.
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Responsible for overall customer success and satisfaction through the implementation process for new SMB/Enterprise accounts as well as new products. We are looking for a Manager of Implementations who is obsessed with delivering world-class service to join our fast-growing Customer Success organization.
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