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Operational knowledge and advanced skills in the standard tools, concepts, practices and procedures of incident management, service desk support and knowledge management. Performs service desk duties as defined by current Information Technologies Infrastructure Library (ITIL) processes.
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How Do You Fit In:As a IT Service Desk Manager, you will be responsible for overseeing and leading the IT Service Desk team, ensuring the efficient and effective delivery of technical support services to internal users within the organization.
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Individuals with experience in customer service or office administration as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role.
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MUST have 1 year experience in a Help Desk/IT environment or 4-year college degree, in lieu. Job SummaryVSolvit is currently seeking a Help Desk Technician in support of the U.S. Army—Dugway Proving Ground Data Management Division (DMD) IT Support Contract.
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Experience the personal challenge of working for a world class organization and leader in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY.
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The Help Desk Technician delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing system, operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier III technicians.
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As an IT Help Desk Manager, you'll mentor, coach, and supervise all help desk staff, manage helpdesk software, oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices, and research, plan, and implement IT related duties.
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Springhill Suites Baldwin is searching for a Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent eager to provide excellent customer service to our hotel guests and ensure they have all they need during their stay.
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The Medi Space is hiring a Front Desk Associate/Patient Service Associate! The Medi-Spa offers massage and acupuncture and our licensed estheticians provide facials, chemical peels and microdermabrasion to help women feel restored and refreshed during and after the medical treatment process.
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Aptitude for balancing technical proficiencies with customer service skills to de-escalate a situation. Keywords:Boston MA Jobs, Tier 2 IT Help Desk Technician, Network, Active Directory, Windows, PowerShell, Microsoft Office 365, PC, Desktop, Support, Networking, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts Recruiting.
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We are hiring on an Entry-Level Help Desk Support Specialist in Jackson for our IT Team. In this role, you'll have the opportunity to showcase your technical prowess while providing exceptional service to our valued customers.
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Position Summary and Purpose: Provide the On-Site Manager and residents of Adesso with excellent customer service, while monitoring and maintaining all common areas and appearance. The Front Desk Associate will have an assigned workstation, telephone, and computer.
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Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
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This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
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Customer service abilities. For those who would like the guidance and motivation of a fitness expert, Genesis can provide nationally certified personal trainer who can help guide and teach members how to get in shape safely and effectively.
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customer service associate help desk jobs Title: associate technical services
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