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One to two years' experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record. Proven ability to exceed sales goals, (previous work in a commission based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups.
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Responsible for accurately processing sales transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable.
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Cognitive factors critical to this function are: reading comprehension, basic math calculations, writing, complex problem solving and basic computer work. Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
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The role requires using ladder/step stool equipment, and maintaining the organization and cleanliness of the sales and stock area are also required. Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
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Attend and participate in Loss Prevention education, training and awareness programs. SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
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Participate in new store openings and/or store closings; travel may be required. This role involves frequent stationary standing, reaching, bending/twisting of head, maintaining balance while walking, occasional kneeling, crouching, climbing, bending/stooping at waist/torso and sitting to assist customers, pushing/pulling equipment such as shelving bays, dollies, carts, and racks with up to 20 pounds of force as well as lifting/carrying/placing boxes of product up to 30 pounds in weight at heights up to 131 inches while using a ladder.
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The base pay for this position is $15.50-$18.50 + Benefits (401k, PTO & discounts) ( Environmental factors of action include operation of foot controls for operating mobile stock shelving bays and exposure to working at heights.
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Responsible for Loss Prevention and Operational compliance within store. Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
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Simply click APPLY ONLINE and follow the steps to upload your application. Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
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Communicate merchandise opportunities to Store Management team. Responsible for execution and processing of both incoming and outgoing merchandise. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.
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Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
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Required to comply with all Policies & Procedures, operational core competencies and key accountabilities. Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
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The ability to constantly walk and move about is required. PUMA is an Equal Employment Opportunity (EEO) employer. For additional information, please contact: us-hrrecruiter@puma.com. Applying for a job at PUMA is easy.
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One to two years' experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
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Pay may vary depending on job-related knowledge, skills, and experience.
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customer service associate desk retail sales problem solving jobs Title: associate
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