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Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions including self-service, artificial intelligence (AI), and data-driven analytics with the expertise and empathy of our employees to Create Connection.
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At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service.
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Foundever™ is a global leader in the customer experience (CX) industry. Drive customer satisfaction through voice, chat, and/or email communications. You will be empowered to take initiative, as well as follow established procedures, processes and systems to provide a resolution for the customer.
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We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc.
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Handle inbound service calls. All our calls are inbound calls only - no cold calling. Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
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For an optimal experience in the application process and to ensure your security, please install the latest updates on your mobile device. You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.
$250 an hourFull-timeExpandApply NowActive JobUpdated 14 days ago
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