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Keywords: customer support, customer care, client service, financial advisor, bank, teller, call center. One year Customer Support experience required, preferably in a call center environment.
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Maintain proficient knowledge of Company products as well as department processes and procedures by performing standard Customer Care Specialist responsibilities up to four hours per day, with more or fewer hours based on business need.
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Customer Experience Specialist- Remote. Provide phone, email, and chat support for customer facing web and client-server applications. Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team.
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Our Business Customer Care Specialist will be responsible foranswering inbound calls from the Bluepeak Commercial customer base. At least 2 years of inbound and/or outbound call center experience.
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Some post-secondary education and previous experience in customer service in a call center environment with at least two (2) years in a manufacturing or technical support environment; or combination of relevant education and experience.
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Six months to one year of tech support/customer service experience and/or equivalent transferable skills (Working in a call center, operator work, working within the healthcare administration industry.
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Tags: Client Support, Customer Advocacy, Customer Experience, Customer Operations, Customer Service, Customer Support Agent, Patient Support, Patient Advocate, Technical Customer Representative, Call Center, Guest Services, Customer Care, Client Care, Partner Support, Call Centre Specialist, CX Agent, Healthcare.
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People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive. Off phone duties include monitoring the ticket queue for open service requests and making required callbacks to assigned customer tickets.
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Pearson Customer Experience Specialist- Remote Indianapolis , Indiana Share this job. Ability to deal tactfully and effectively with customers and provide consistently great customer service.
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The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work.
RemoteExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management.
RemoteExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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This position is a first point of contact for Customer Care personnel pertaining to issues that arise, and will provide additional daily coverage to the team through mid-shift scheduling.
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Pearson Customer Experience Specialist- Remote Trenton , New Jersey Share this job. Document and resolve cases in SalesForce ticketing system. Previous experience supporting mobile platforms such as iOS and Chrome OS preferred.
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Interface with development, quality assurance, business units, and sales groups to troubleshoot issues and ensure complete and expedient resolution of issues. For the state of Colorado only, the range of starting pay for this role is $20.00-20.67.
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One (1) year PBX switchboard/operator, call center – high call volume environment, clerical/administrative, hospitality, and/or customer service-focused experience. PBX Communications Specialist is responsible for operating the Florida Hospital switchboard consoles and for circulating applicable communications via mass paging systems for the region – in a high call volume setting.
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