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Operations Oversight Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
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Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
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May manage an assigned client portfolio to handle all consumer banking relationship needs. Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls.
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Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered.
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There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending.
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Old National Bank is seeking a Market Relationship Banker for our Community Banking Center. Completes Relationship Banker Development Program to demonstrate advanced proficiency in role.
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Relationship Banker I demonstrates a broad understanding of deposit and consumer loan products and services and is able to perform various duties related to the efficient account opening and accurately and efficiently processing customer data.
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They will also be responsible for taking consumer loan applications, opening deposit accounts and for the processing of regular transactions, such as receiving and paying out money and keeping records of money and negotiable instruments involved in financial transactions in an efficient and accurate manner.
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Advises on consumer lending options and takes loan applications. General understanding of bank operations, policies and procedures. Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients.
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Experience, knowledge and training in retail branch operations activities, terminology, and products and services relating to retail banking customers. Refer and schedule appointments with Home Loan Originators and also educate customers on various home loan products.
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General understanding of bank operations, policies and proceduresGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
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Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning.
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Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards.
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Adheres to internal controls, operational procedures and risk management policies. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
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This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists.
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consumer loan operations jobs Title: relationship banker
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