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The Customer Service Team Member will provide a friendly and efficient check-out experience. Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer’s purchase and bag merchandise.
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The position will enable and encourage Cashiers to go above and beyond customers’ expectations. Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
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Job duties: Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer’s purchase and bag merchandise.
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Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
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The position will handle customer exchanges, returns, and complaints. Handle customer exchanges, returns, and complaints effectively. Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues.
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Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
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