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Supervisor, Customer Service. Supervisor a team of up to 40 agents/specialists that may be based on-premise, at home, and in remote or international call centers by using all available technology and personal interaction.
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To thrive in this role you will have three to five years of Supervisor and call center customer service environment experience. Knowledge of call center management applications, industry standards/requirements, automatic call distribution technology, workforce management software, service quality assurance programs, and organization best practices.
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Start your career here at MCI. If you are a highly motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents.
$30,000 - $40,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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POSITION OVERVIEW CUSTOMER SERVICE SUPERVISOR SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSOur employee development team is looking for experienced call center customer service supervisors to support commercial and public sector clients.
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Three to five years of Supervisor and call center customer service environment experience. This position supervises commercial insurance sales and customer service employees and is responsible for the day-to-day operations in achieving performance objectives including the delivery of all insurance products and services, internal operational controls, and service quality.
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Customer Service Supervisor. As a CustomerService Supervisor, you are responsible for providing continuous high standardsof customer service, minimizing customer effort while maximizing the customerexperience and loyalty.
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Job Segment: Call Center Manager, Call Center Supervisor, Call Center, Claims, Customer Service, Insurance. The Supervisor, Customer Solution Center Appeals & Grievances is responsible for direct supervision and support of the team responsible for the intake, research, resolution, tracking, trending and reporting within the Appeals & Grievances department.
$123,625 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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POSITION OVERVIEW EXPERIENCED CUSTOMER SERVICE SUPERVISOR SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSOur employee development team is looking for experienced call center customer service supervisors to support commercial and public sector clients.
$40,000 - $50,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Customer Service Center (CSC) Supervisor is assigned defined responsibilities by the Customer Service Center Operations Manager to oversee a team of Customer Service Representatives (CSR) and Leads and ensure appropriate staff coverage.
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The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, andpro-actively seeks ways to improve the internal processes and sales results program-wide.
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This position participates in projects and tasks to support Customer Service operations in a manner that provides service excellence, maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center key performance indicators.
$120,642 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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You will also work closely with the Operations Manager, ensuring the overall adherence to corporate policies and proceduresEssential DutiesLead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.
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Background in high-volume customer service leadership or call center operations. 1-3 years of proven customer service supervisor experience. We're looking for a leader who has a track record of driving exceptional results in a customer-centric call center environment.
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Experience with a CRM, MRP/ERP System, order management, and a call center environment. The Customer Solution Supervisor is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers.
$77,408 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Overview: We are seeking an experienced Bilingual Customer Service Supervisor to lead a team of 15-20 customer service agents in an on-site environment. Bilingual Customer Service Supervisor.
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call center supervisor service jobs Title: customer supervisor
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