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The Call Center Director manages all aspects of the Call Center and is the strategic and operational leader responsible for providing industry leading, enthusiastic and effective sales and customer service.
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Tasks and ResponsibilitiesTeam members are responsible for providing quality customer service as well as activation and technical support. Department SummaryThe Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network TM.Today, our brands include Echo Star, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
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Provide local software and hardware support requiring complex integrated configurations in the areas of; Avaya Communications Manager and Avaya PBX (call routing, Cisco Unity Connection integration, AES, CMS, one-X), Sonus/Ribbon, LAN/WAN, VoIP, SIP.
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AXS is seeking a Contact Center Manager to manage, direct, and supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. Hire, coach, and provide training to personnel to maintain high customer service standards.
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Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead.
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Seeking a Pre op/PACU registered nurse manager in our ambulatory surgery center who provides clinical management and expertise over the Pre op and PACU staff to ensure patients receive high quality, efficient care.
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Assists in maintaining consistent and continuous workflow, providing superior customer service. Sterile Processing Technician - City Gate Outpatient Surgery Center- Day. Maintains instruments for service-specific specialties; collaborates with the CSP Supervisor and the O.R Service Line RN Coordinators (e.g., Open Heart, Neuro, Ortho, Thoracic, Vascular, GYN, GU, ENT, Eye, Dental, General, etc.
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The Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff.
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3 years’ experience in Food Service Management as a Manager/Director required. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service.
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Proven experience as an MEP Manager, QA/QC Manager, Quality / Cx Lead PM, Commissioning Manager, or similar role in data center and mission-critical projects. As the Commissioning Manager for Data Center Construction & Mission Critical Projects, you will be responsible for ensuring the highest standards of MEP systems, quality assurance, and commissioning processes throughout the construction phase.
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Exceptional customer service skillsSales experience – car sales, retail sales, insurance sales, B2C sales, call center experienceField technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction, solar technicianClean driving record and valid licenseSomeone who thrives in a team environment as well as independentlyPhysical demands of the job:Lift and carry up to 45 lbs.
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Provides On-call support for the Transfer Center to evaluate medical necessity and appropriateness when a request is obtained from an outside facility for patient transfer to Christiana Care.
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Christiana Care includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a free-standing emergency department, a Level I trauma center, a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health.
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Case Manager (RN) – Utilization Management – Weekend Incentive Program (WIP) Works collaboratively with the Utilization Management team, Denial Manager, Physician Advisor, Physician staff, Nursing staff, Case Management, Finance, Clerical Support staff and payer liaisons.
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call center service manager jobs Title: customer service manager training
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As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
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As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
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Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.