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The Call Center Manager – Sales will manage a group of inbound and outbound call center Sales agents who qualify sales leads and set, confirm, and manage sales appointments across multiple campaigns.
$60,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Proactively collaborate with contact center management to identify issues that impact staffing levels (e.g., call drivers, business continuity events, off-line activities, AHT trends.
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Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP.
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Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service, fraud, cashier, passport product control, and supervise at any level within the Agency/Center.
$63ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Strong knowledge and experience with workforce management software (Calabrio, Verint, NICE) and telephony systems (e.g., Automatic Call Distributors, IVR systems such as Avaya, CISCO, or Twilio Flex.
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Requirements: High School Diploma or equivalent required Minimum 2 years Collections experience preferably in a call center Experienced with customer service software applications Knowledge of Real Estate or Property Management industry preferred Understanding of VOIP phone systems Intermediate PC skills Proficient in MS Office Bilingual (English/Spanish) abilities a plus Excellent verbal and written communication, problem-solving, time management and conflict resolution skills.
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Knowledge of emergency response/standby/call out activities and protocols. Oversight of electrical and mechanical systems, including but not limited to: Uninterruptible Power Supply (UPS) systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, and CMMS Work Dispatching.
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Manage daily activities that support appropriate patient access to our clients products in the provider offices and work as a liaison to other patient assistance and access support services offered by our clients (i.e. HUB, call center, specialty pharmacy services.
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In a PCMH practice such as Internal Medicine, the RN provides the call management for the providers, with the regard to clinical questions. Cayuga Medical Center Job Description Job Title: Medical Assistant Purpose: The Medical Assistant supports the physicians and/or mid-level providers in the practice with clinical activities and direct patient care.
$18.53 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Providing guidance to supervisory and management officials, such as the Coordination Center Manager (CCM), Federal Security Director (FSD), or FSD staff on type and significance of information gathered, and recognizing the need to call important new information which may require further examination or action to their attention.
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Leads team effectively by demonstrating Eversight's Frontline Leadership Competencies, and performs leadership activities of: performance management and coaching, training and development, expectation and priority setting, workflow management, hiring and retention, and corrective action.
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CBRE Data Center Solutions delivers fully converged real estate, facilities and technology solutions for data center owners, occupiers and investors across the globe. As a dedicated business line within CBRE, we are committed to solving sophisticated challenges within every stage of the data center lifecycle.
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Reporting to the Manager of Customer Service, the Customer Account Administrator is responsible for overall customer account management which includes purchase order management, forecast input, pricing review, open order review and management, contract review, credit and debit processing and any other activities related to resolving customer issues.
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Effectively worked in an emergency call or responsive dispatch center. Assisting CCM or FSD staff members in preparing reports and briefings on issues related to significant security incidents, such as bomb threats, on-board disturbances, security access control events, airports screening operations, airport statistical data, and inspection and law enforcement activities.
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