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MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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1 year Call Center/Customer Service experience. Adecco is currently assistingone of the largest providers of healthcare supply chain management, medical & pharmaceutical suppliesin recruiting for a Pharmacy Benefits Customer Support RepresentativeinCary, NC. Apply Now.
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Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. Customer Service Managers are responsible for overseeing the day to day operations of call center insurance agents and supervisors.
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Proven track record of inbound and outbound customer centric support experience: 1-3 years general office/data entry, customer service, call center, or account management.
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Job Summary: As a Call Center Representative, you will be responsible for providing exceptional customer service and support through telephone interactions. Familiarity with call center software and systems, including customer relationship management (CRM) tools and telephony systems.
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POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
$10Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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EXPERIENCE: Possess excellent interpersonal communication skills demonstrated through strong customer service experience (preferred 2 years minimum, retail, daycare, call center, customer service, etc.
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In this role you will plan, direct and coordinate the work of call center insurance managers engaged in assisting policy holders with coverage limits, claim information, and general account questions.
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In this role you will coordinate the work of call center insurance supervisors and agents engaged in assisting policy holders with coverage limits, claim information, and general account questions.
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High School or GED REQUIRED (Associates Degree preferred) 1+ years' experience in high-volume/call center experience required Medical related background (medical billing, claims experience, in office experience in a medical setting) or Insurance experience is a plus Ability to produce quality and professional written correspondence with customers.
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Responsibiliti es include but are not limited to responding to new and existing patient inquiries, handle patient concerns, reschedule requests, and daily administrative tasks for the Call Center management support team.
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We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs.
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Job Description Job Title: Participant Communications Specialist (Bilingual) Department: Call Center Reports to: Administrative Manager Our client is an international union supporting members of the finishing trades industry and is based in Hanover, MD. This administrative and customer relations role will be working with pension plan participants to help explain plan details and offer support as needed.
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Customer Service Representatives are an important member of our Contact Center team - they provide a positive customer experience and are the vital human connection to our business services.
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call center life insurance customer support jobs Title: customer
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