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Job Description Summary:Reporting to the Sr. Director of Default Operations, the Director of Default Call Center is responsible for the overall strategy and performance of Flagstar’s multi-site default call center operations and in accordance with Flagstar’s policies and procedures, legal and all regulatory guidelines, while protecting the financial interest and reputation of the Bank, for the Bank’s Mortgage (First, Second, HELOC, HELOAN) and Consumer Loan portfolio.
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In Charlotte, you’ll find the Carolina Panthers, Charlotte Hornets, numerous entertainment venues, and the National Whitewater Center. The city is home to the University of South Carolina at Lancaster, the largest of the university’s regional campuses, and boasts ample outdoor recreation opportunities, including 360-acre Andrew Jackson State Park. With access to great shopping, excellent schools, restaurants, state parks, golf courses, a vibrant art community, and an affordable cost of living, Lancaster, SC, is a great place to call home.
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RUSH Copley Medical Center, a hospital in Aurora, Illinois, has provided quality health care to the residents of greater Fox Valley for more than 130 years. Exciting Leadership Opportunity at Rush Copley Medical Center with NorthStar Healthcare.
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POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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MCI is seeking an experienced Insurance Call Center Claims Director experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Job SummaryReporting to the Sr. Director of Default Operations, the Director of Default Call Center is responsible for the overall strategy and performance of Flagstar’s multi-site default call center operations and in accordance with Flagstar’s policies and procedures, legal and all regulatory guidelines, while protecting the financial interest and reputation of the Bank, for the Bank’s Mortgage (First, Second, HELOC, HELOAN) and Consumer Loan portfolio.
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MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.
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Operationally, the Associate Director is responsible for the development and implementation of all operational strategy the ensures that performance, culture and overarching contact center controls and processes are aligned with corporate and client objectives.
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In this role, you will act as the primary point of contact to our P&C clients and the MCI operations and shared services team. Professional designation (CPCU/CIC/AAI/CISR) preferred. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.
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The Call Center Director of Technology and Analytics, is responsible for the leading, development and support of Customer Care systems, reporting, planning and analysis. The work environment for this position is a moderately noisy call center setting.
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Our Clients is immediately seeking a hands-on and analytical Call Center Director (Director of Sales and Customer Service) to fill a critical role within our company. The Call Center Director will be working on increasing sales, reducing costs, increasing team's efficiency, and improving customer experience.
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Ultimately, the Center Development Director is responsible for achieving new patient growth through Strategic Planning, Customer Specific Tactics, and developed Call Plans for their Territory (ies.
$76,900 - $183,300 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Benefits: 401(k) Bonus based on performance Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Training & development CENTER DIRECTOR - THE LEARNING EXPERIENCE, NEWBURY PARKWelcome to The Learning Experience (TLE) Happy Happens Here. It’s not just a marketing slogan; it’s an ethos and a call to action that runs through every TLE Center.
$65,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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The Director of Call Center is a key role to helping manage and optimize Vertex’s growing customer care operations around the country. Minimum of 7-10 years call center management experience required with Five9 experience with a focus on sales-oriented industries.
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call center director jobs Title: center director
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