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Results driven and capable of translating Call Center reports and client deliverables, KPI and metrics to daily performance. Communicate announcements to the team and lead monthly department meetings with Call Center staff.
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Inbound call center experience. Inbound call center experience. Documentation - Handles standard documentation associated with daily activities, which may include processing, reviewing, or distributing materials.
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Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist. Provide French bilingual customer support for an insurance client through the Arise Platform. Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist.
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Results driven and capable of translating Call Center reports and client deliverables, KPI and metrics to daily performance Perform Monthly Call Center evaluations along with proper coaching Train and Assist team members with career development Communicate announcements to the team and lead monthly department meetings with Call Center staff Coordinate, monitor and supervise the activities of subordinates.
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Experience with Workforce Management, telephony, call center best practices and policies. + Undertake ongoing product migration and client connectivity change projects for the organization using Project Management and Lean Six Sigma principles.
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NOTE: Our company specializes in direct marketing and brand marketing, we do not offer any call center / door-to-door / business-to-business or commission-only positions. Maintaining current product knowledge and event promotions of our client portfolio.
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1+ years of experience working with clients and handling difficult client situations in a service setting such as banking, call center or financial center, etc. SSFO uses a call center/contact center structure to engage with external clients and Financial Centers all over the country.
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Previous call center, computer support, or customer service experience. Experience in supporting and troubleshooting Microsoft Office Suite, Windows Operating Systems, VPN client software, Remote Desktop tools.
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Experience dealing with Call Center and/or Back Office centric business. Our client, incorporated in 1905, is one of the largest combined natural gas and electric energy companies in the United States.
$122,000 - $194,000 a yearExpandUpdated 10 days ago - UpvoteDownvoteShare Job
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Position Overview:Join our dynamic call center team as a dedicated Automotive Business Development Center Agent, where your primary role will be to ensure our valued clients receive top-notch service scheduling for their regular automobile maintenance needs.
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We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. Responsible for the technical service and/or repair of vehicles assigned by the service advisor or manager of the auto repair center.
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Minimum two (2) years of experience in a high-volume call center environment, or an equivalent combination of education and experience (one year of relevant experience is equivalent to one year of relevant higher education and vice versa.
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This position will manage certain aspects of client programs within virtual contact center environment, to contribute to the growth and success of Working Solutions. Focus is on quality of agent engagement, agent satisfaction, call mechanics, and quality interactions with voice and digital interactions, all to influence top performance for client contracts.
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As a pioneer and industry leader in on-demand contact center solutions, Working Solutions is looking for a Program Assistant. They will assist in all aspects of the Contact Center and the daily operations of assigned programs(s.
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Shift: Inquire Start Date: 04/16/2024 Duration: 13 weeks Pay: $2296 / Week Facility Details Facility: Please Contact for facility info Facility Type: Short Term Acute Care Hospital Number Of Beds: 261 Trauma Center: No Pediatric Trauma Center: No Charting System: Epic Job Details Starts: 04/16/2024 Assignment Length: 13 Shift: Night Call Off Policy: Please Contact for Info Job Quantity: 1 Type: Travel Job Description Interested in making a positive impact.
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