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In addition, the Customer Service Lead is responsible for upholding Dunn-Edwards store vision of fast and reliable service. The Customer Service Lead, in absence of the Store Manager and Assistant Store Manager, takes full responsibility for all store operations.
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The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.
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The Customer Service Lead continuously learns about the industry, products and services through Dunn-Edwards Learning Network and various job certification programs that better assist in answering questions and making proper recommendations, as well as building a foundation for potential advancement opportunities as Dunn-Edwards continues to grow.
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Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
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Here’s what we can offer you in exchange for your world-class work: Competitive base pay plus milestone bonusesBenefits for part-time and full-time associatesMedical, dental and vision benefitsGenerous paid time-off programsPhone service discountsSerious growth potential for your career.
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Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.
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They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. 6 months of customer service and/or sales experience, Retail environment preferred.
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Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology. · Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations.
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Job OverviewRetail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. Come face-to-face with your #LimitlessPotential at GP Mobile, one of the largest T-Mobile authorized retailers in the country, with over 350 authorized retail stores in the central and eastern United States.
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Our team members hustle hard and make a difference, both in their own lives and in the lives of T-Mobile customers all around the country. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
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How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning-fast LTE network. We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
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Approaching service and sales needs with composure, integrity, and compassion. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry.
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Cash Handling and Store Operations responsibilities as needed. Requirements:· At least 18 years of age· Legally authorized to work in the United States· High School Diploma or GED· Bilingual candidates encourage to applyThis is an opportunity to do something special and join a company revolutionizing the wireless industry.
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Support team initiatives and create an inclusive environment The experience you’ll bring: Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! They’re brand ambassadors who build energy and excitement around our products and services.
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Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Competitive drive and proven ability to succeed in a fast-paced sales environment.
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