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The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances.
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Required) Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required) Licenses and CertificationsNotary License (preferred) Mortgage Loan Officer/Loan Officer (MLO/LO) ClassificationEmployees in this position are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act.
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Mortgage Loan Officer/Loan Officer (MLO/LO) Classification. Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals.
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Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling.
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Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc. Understanding of consumer credit - including loan to value, debt to income and credit reports.
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Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction.
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Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts.
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Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients' financial wellness goals, leveraging system generated lead lists, walk ins, and professional contacts.
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Support of branch operations including assisting with client transactions on the Teller line as needed. Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions.
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Compensation for this role also includes short-term incentive compensation subject to individual and company performance. Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
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The Banking Officer (BO) is primarily responsible to source and deliver credit (term loans including multifamily and lines of credit) and non-credit (depository, treasury, merchant services) to individuals and businesses with borrowing needs under $1 million.
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Two to three years of experience in banking sales and service, two years experience in outside business to business sales. Obtain information by direct inspection of the applicant's business and or collateral, review of interim financial reports, personal interviews, etc.
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Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc. Employees in this position are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act.
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Notary License (preferred) Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.
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Provide integrated financial services advice to these clients including banking, credit, asset management, and trust and estate planning. The Private Banker will be responsible for developing, managing, and retaining full-service relationships with high income/high net worth private banking clients.
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