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As part of the Global Sales Development Programme, the Avaya Academy Associate will be teaming up with other Academy Associates across Europe and the AMEA region in a virtual team. As an Avaya Academy Associate, you will be participating in Avayas Global Sales Development Programme, before moving into a full-fledged sales role.
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Process customer service request tickets and phone calls for implementing new voice related services to the Avaya and Nortel CCOC campus phone system, voice messaging, call center agent phones and response rooms activation requests as assigned by the Department.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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3+years of experience with Avaya, VOIP or telecommunication systems. Cisco, Meraki, SonicWall experience desirable. 3+years of experience with Avaya, VOIP or telecommunication systems. Expertise in Virtualization and Data Storage technologies such as: Citrix and VMWare.
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Knowledge of Avaya Equipment a plus. Implement security tools, policies, and procedures in conjunction with the company's InfoSec team. Deep understanding of networking protocols (e.g., IPSEC, VRRP, BGP, OSPF, 802.11 , QoS.
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Intraday and real time monitoring of Avaya CMS, Five9 and CAS offline queues, Verint WFM, Aspect, Avaya Predictive Dialer, and CAS for volume including inbound calls, outbound calls, faxes and other offline functions including non- production time (meetings, trainings, etc.
Full-timeWork from homeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Expertise in one or more market leading CCaaS solutions (Avaya, Genesys, Amazon, NICE, Five9s, etc.) Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and Architect including ACD, IVR, outbound dialers, queuing, skilling, quality, ACD, Email, Web Messaging, and SMS and other digital channels.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Avaya Aura components and architecture, You will be part of a team that provides a range of services from design, implementation, administration and support of enterprise-wide voice technologies that include a SIP core, Session Border Controllers, Computer Telephony Integration (CTI) applications, centralized call recording and work force management applications, automation and provisioning tools, and the installation, maintenance, and troubleshooting of encrypted end points.
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Avaya Telephony Experience. We are looking for a Telecom/Network Engineer in the New York City market that can be support for our traders in New York city on their current turret telephony platform.
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Proven track record working with leading unified collaboration systems like Cisco, Microsoft, Avaya, Mitel, Netsapiens, MetaSwitch. Proficiency with VLAN, VRF, HSRP, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS) and possess industry certifications (Calix, Cisco, Ciena, Metaswitch, MEF.
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Expertise implementing and supporting Avaya and/or NEC systemsExpertise with video conferencing systemsExperience with Five9 contact centerExperience with SIP trunking. Type Category Qualification Description Competency Required Skills Others nalysis and Design nalysis, design and development of communications systems dvanced (7-9 Years) Yes Skills Others Call Monitoring Monitoring call accounting system and produce call detail reports as needed dvanced (7-9 Years) Yes Skills Others PBX and Avaya/NEC Technical Expertise with PBX and voice-mail (Avaya and NEC) systems dvanced (7-9 Years) Yes.
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Design and implement of at least two leading manufacturer VoIP backend systems e.g. Cisco UCM, Avaya Communication Managers, voice gateway, voicemail, integration with email. IT Infrastructure and IT Support Positions for LAUSD.
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The Avaya Solution and Technology Enterprise Engineering Solutions Team is seeking an experienced SDLC (software development lifecycle) application and build/integration support specialist. Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits.
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Minimum Knowledge, Skills and Abilities: · Strong command of the English language both verbally and written Excellent written and oral communication skills] Strong administrative and organizational skills Proficient with Microsoft Office software package Experience working with Avaya Automatic Call Distribution Software (ACD) Experience working with NICE Contact Center Interaction Recording Software Advanced knowledge and skills in Microsoft Excel Good interpersonal and communication skills.
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Answer and transfer calls for clients, using Avaya computer VOIP phone system. Keeping Excel trackers up to datea) Sustainability reports for Utilities, (PA American Water, UGI Natural Gas, UGI Electrica.
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Candidates familiar with cloud telephony platforms preferred with application development expertise preferred in Genesys, Avaya, or Nice. Candidates familiar with cloud telephony platforms preferred with application development expertise preferred in Genesys, Avaya, or Nice.
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