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Other key tasks for this position include assisting in call center operations whenever needed, with particular emphasis on fielding inbound calls from customers, directly accepting and recording consumer feedback regarding our services, including complaints, answering rider questions regarding our services, providing fare and taxi account information, transacting customer payments made primarily via telephone, and providing basic information regarding eligibility for paratransit services.
$20.96 - $24.5 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Minimum of three years progressive experience in a customer service/office support role; administrative support experience including program registration, membership management, data entry, word processing, and record management; previous supervisory or leadership experience preferred.
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Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility.
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The Customer Service Representative (CSR) primarily services inbound phone calls, emails, and on-line chat requests to service community homeowners in answering account related questions, making payments and providing information about their community.
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Evans' Customer Service Team is responsible for assisting Operations in day-to-day order entry, account support, and helping set up and train users within Evans' transportation management system (TMS.
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Maintain the highest level of customer service even when under presure. To complete their objective successfully, Evans' Customer Service Team audits customer-entered orders for completion and accuracy, procures and corrects missing and incorrect order information, obtains delivery status updates from carriers, and cordially communicates order information to customers.
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The agency is seeking a full-time, long-term Customer Service Representative to support commercial insurance policy sales, account management, and policy renewals. This includes but is not limited to managing existing policy renewals, assisting our customers with day-to-day questions and policy maintenance, data processing and input, and operations support (answering phones, processing payments, etc.
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Other duties as assigned JOB QUALIFICATIONS Advance knowledge of Credit Union Operations, Regulations, Procedures the Xtension Call Center and Member Reach Processes and demonstrates vested interest in the success of these partners Meet or exceed the requirements and Job Specifications of a Level 1 & 2 Specialist Clear demonstration of leadership within the organization Demonstrate the ability and professionalism to interact with key management staff and clients both on the phone and in person.
$14 - $15 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Job Description: Participate in moderately complex support services in account management, operations, documentation, customer service and technical support.
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Cross sell products and services and perform related clerical functions, such as a variety of account and customer maintenance Assist Branch Management with daily Branch Operations duties such as pulling various customer reports and gathering data, as needed.
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Customer service experience. Other miscellaneous office duties: processing payments, distributing inbound and outbound mail, managing office supplies, etc. The demand for insurance professionals is growing - is this the right career for you.
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Participate in moderately complex support services in account management, operations, documentation, customer service and technical support. Identify opportunities for process improvement within the customer support functional area.
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Collaborates directly with other customer service, purchasing support, and finance operations teammates. Responds and communicates directly with customer on all order management service requests.
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We are seeking a mission-driven Customer Experience (CX) Solutions Intern who will support all account management (B2B) activities as well as interact directly with AFL stakeholders to ensure we deliver the highest level of customer support.
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A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.
$40,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated 23 days ago
account management operations customer support jobs Title: customer service
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