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Working in conjunction with Account Executive (AE) or Producer and following established industry and company guidelines; responsible for managing an assigned book of business; increasing account retention and new business support; and meeting all performance requirements regarding production, quality, and ensuring that no liability associated with errors and omissions occur.
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Direct day-to-day activities and workflow assigned to administrative, customer service and/or account management team which includes delegation and prioritization of assignment/task, communication on performance expectations, and monitoring execution to ensure performance requirements and timelines are met.
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Management and execution of a variety of customer service and value-added service requests/inquiries including but not limited to: account activity; policy administration and insurance placement; billing activity; claims administration; coverage/loss analysis; contract review for insurability; review policy forms and endorsements; review audits; identify errors and facilitate corrective actions; Certificates of Insurance; Evidences of Property; and Cancellation/Reinstatements.
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Tagged as: account executive, administration, agency, business development, casualty, client service, commercial, customer service, insurance, large accounts, marketing, middle market, performance management, personnel management, property, risk management, Sales, team leadership, training.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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3+ years of account management experience; or 5+ years related experience in the insurance industry. Maintain frequent, transparent communication with account team regarding individual and team client service and policy administration activities, ensuring that the AE, Producer and/or Management is fully informed of workload status, questions, concerns and/or any errors, discrepancies or changes as it relates to the account and their insurance policies and facilitates appropriate/corrective actions.
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Assist in directing day-to-day activities and workflow assigned to administrative, customer service and account management team that are performed on assigned book of business, which include delegation and prioritization of assignment/task, communication on performance expectations, and monitoring execution to ensure performance requirements and timelines are met.
RemoteExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Assist in monitoring team performance to ensure productivity, efficiency, quality, and service standards are met, recommending corrective actions to Management when appropriate. Has a through working knowledge of insurance brokerage business and assigned clients’ needs.
Full-timeRemoteExpandApply NowActive JobUpdated 30 days ago - UpvoteDownvoteShare Job
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Title: Account Manager - Commercial Lines. Maintain agency management system, other agency supported systems and carrier/vendor online platforms, ensuring all data entered is complete, clearly presented and well-documented, accurate, and up-to-date.
Full-timeRemoteExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Continually seek to improve individual and team performance, including identifying, communicating and adopting best practices. Maintaining accurate and complete policy transaction detail, schedules and Summaries of Insurance.
Full-timeRemoteExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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The candidate will be responsible for developing and implementing a business plan to grow the property book through prospect identification and pipeline development, new business production and account management.
$71,500 - $115,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Title: Account Manager - Producer Operations Team. Manage policy expirations for existing clients and works proactively to ensure appropriate actions are taken to facilitate renewals and ensures all new and renewal insurance policies are bound, billed and issued accurately and delivered to the Client/Insured within required timeframe.
Full-timeRemoteExpandApply NowActive JobUpdated 30 days ago
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