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Professionals in this position should have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order Management, Service Tickets, Call Center, and integration to SAP ERP/ Commerce/Emarsys/CDP/CDC/CPQ/FSM/Qualtrics/BTP. Experience in SAP FSM, SAP CPQ, Emarsys, BTP is a plus.
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SAP Sales and Service Cloud Manager. As a Functional Manager at Deloitte Digital, get ready to tackle numerous mission-critical company directives. The SAP CX Sales & Service Consultant is responsible for delivering the required CRM functionality within an SAP Sales Cloud and SAP Service Cloud environment (aka Cloud for Customer, C4C) to meet the client's requirements.
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8+ years of experience in SAP CRM Sales & Service processes. Experience in SAP Sales Cloud & Service Cloud functional and technical configuration & setup including CTI integration. Advise on capabilities and solutions of the SAP CX/CRM portfolio for sales automation and customer service processes, and implementation roadmaps.
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8+ years of experience in SAP CX implementations in Sales & Service transformations using SAP Sales and Service Cloud V1 and V2. Experience in SAP Field Service Management (FSM) Lead functional consultants in the design and execution of SAP Sales and Service Cloud customizations and technical activities and integration of SAP Sales and Service Cloud with other SAP and non-SAP systems.
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Experience in leading teams in the delivery of SAP functionality in a project environment. Act in a leadership role on client projects and for junior staff. Work independently or as part of a team managing to complete multiple task assignments.
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A reasonable estimate of the current range is $137,700 - $229,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
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Marketing Content and digital asset management solutions. Experience in SAP Subscription Order Management with SAP Sales and CPQ Cloud. Agile based, design-thinking, user-centric, empirical projects that accelerate results.
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Position Summary SAP Sales and Service Cloud Manager As a Functional Manager at Deloitte Digital, get ready to tackle numerous mission-critical company directives. Preferred Experience in leading teams in the delivery of SAP functionality in a project environmentExperience in SAP Field Service Management (FSM)Experience in SAP CPQ2.0 (aka Callidus Cloud)Experience in SAP Subscription Order Management with SAP Sales and CPQ Cloud.
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Help define system and integration architecture, technical requirements, and functional designs (including Business blueprint, flow mapping and business requirements analysis). Cross-channel customer engagement strategy, design and development (web, mobile, social, physical) eCommerce strategy, implementation and operations.
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Advertising, Marketing & Commerce. Proficient in developing work plans, managing deadlines and coordination with other teams, communicating status of team, lead the requirements analysis, identify gaps, configure the solution and work with the Development team to design, build, test and deliver identified development objects.
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Your Role and Responsibilities will include: The SAP CX Sales & Service Consultant is responsible for delivering the required CRM functionality within an SAP Sales Cloud and SAP Service Cloud environment (aka Cloud for Customer, C4C) to meet the client’s requirements.
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As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
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3+ years of relevant experience in the following Information Security (IS) technology frameworks is required (certifications are a plus): ITIL Service Management and/or COBIT Frameworks, risk management, network security products, and common architectures that deliver high performance and resilient solutions.
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As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met.
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a plus service center manager jobs Title: service manager
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