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Experience in managing a customer service team is a plus. This is a full-time on-site role as a Customer Service Manager located in Woodstock, GA. The Customer Service Manager will be responsible for ensuring customer satisfaction, managing customer service operations, providing customer support, utilizing analytical skills to identify trends and areas for improvement, and effectively communicating with customers and the team.
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A Customer Service Manager is responsible for overseeing the daily operations of the customer service department. Customer Service Manager.
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Undergraduate degree (B.A. or B.S.) with minimum 5-7 years of experience with consumer-packaged goods or foodservice industries; MBA with a concentration in Marketing is a plus. PepsiCo is looking for a strategic, creative, and results-oriented Marketing Manager to help drive and execute the marketing agenda for Taco Bell & Habit Burger Grill.
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Professionals in this position should have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order Management, Service Tickets, Call Center, and integration to SAP ERP/ Commerce/Emarsys/CDP/CDC/CPQ/FSM/Qualtrics/BTP. Experience in SAP FSM, SAP CPQ, Emarsys, BTP is a plus.
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The SAP CX Sales & Service Consultant is responsible for delivering the required CRM functionality within an SAP Sales Cloud and SAP Service Cloud environment (aka Cloud for Customer, C4C) to meet the client's requirements.
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Advise on capabilities and solutions of the SAP CX/CRM portfolio for sales automation and customer service processes, and implementation roadmaps. SAP Sales and Service Cloud Manager.
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As a Functional Manager at Deloitte Digital, get ready to tackle numerous mission-critical company directives. 8+ years of experience in SAP CRM Sales & Service processes. Experience in SAP Sales Cloud & Service Cloud functional and technical configuration & setup including CTI integration.
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8+ years of experience in SAP CX implementations in Sales & Service transformations using SAP Sales and Service Cloud V1 and V2. Cross-channel customer engagement strategy, design and development (web, mobile, social, physical) eCommerce strategy, implementation and operations.
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Experience in SAP Field Service Management (FSM) As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www. deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
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Lead functional consultants in the design and execution of SAP Sales and Service Cloud customizations and technical activities and integration of SAP Sales and Service Cloud with other SAP and non-SAP systems.
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Experience in leading teams in the delivery of SAP functionality in a project environment. Act in a leadership role on client projects and for junior staff. Work independently or as part of a team managing to complete multiple task assignments.
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A reasonable estimate of the current range is $137,700 - $229,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
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Marketing Content and digital asset management solutions. Experience in SAP Subscription Order Management with SAP Sales and CPQ Cloud. Agile based, design-thinking, user-centric, empirical projects that accelerate results.
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Help define system and integration architecture, technical requirements, and functional designs (including Business blueprint, flow mapping and business requirements analysis). Advertising, Marketing & Commerce.
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a plus customer service jobs Title: service manager
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