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Reporting to the Director of Supply Chain who reports to the General Manager of the Siding business, the SPG Customer Service Manager leads a team of Supervisors, Leads and Customer Account Specialists to ensure world-class service levels to our Sidingcustomers.
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Experience at leading a dynamic service desk team, ensuring efficient operations, impeccable customer service, and timely issue resolution. Minimum 3 years in a management role in a technical customer service capacity, or technology service desk management.
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Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately. Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
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We are seeking a seasoned Incident manager with 6-7 years of experience, skilled in Major Incident Management, ITIL V4, JIRA ITSM. The ideal candidate will enhance our IT service management processes and contribute significantly to our operational excellence, ensuring high-quality service delivery and customer satisfaction.
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As a Service Manager, you will play a crucial role in ensuring the optimal performance, maintenance, and customer satisfaction of residential solar energy systems. This job will play a crucial role in ensuring the optimal performance, maintenance, and customer satisfaction of residential solar energy systems.
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Joining Domestic & General as we break ground in a new market, the Service Delivery Manager is charged with delighting internal and external stakeholders through the exceptional delivery of services by using their exceptional negotiation skills, a deep curiosity for technology, and by being a strong advocate for Domestic & Generals customer base and Technology Operations function as we continue to grow.
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The Marine Service Manager will coordinate and direct seasonal and transient repairs and maintenance on customer boats. Nine yacht care centers from Maine to Florida complete the Hinckley offering by providing service, refits, transportation, and storage for a pinnacle ownership experience.
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Demonstrates a sound understanding of automotive dealership sales/service/parts operations and financial services; uses knowledge and experience to improve operational performance. Provide recommendations on operational improvements to Dealer and dealership managers, which maximize customer satisfaction, customer retention, operational effectiveness, market penetration, and dealer parts and service profitability.
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If you enjoy taking care of customer s and leading a team, consider join ing us as a Field Service Manager. Your focus will be on our customers and our technicians with the goal of providing superior customer service and fostering a great work environment.
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Train other Customer Service professionals to act as a backup. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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The Customer Service Manager leads the internal and external customer communication process for the call center. Customer Service Manager. He / she must consistently develop strategies to anticipate the next level of customer service.
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As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible.
$63,150 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Customer Service Skills: Seeks to understand customer needs and expectations; understands the customer's position, develops and implements solutions to meet the customer needs; looks for opportunities to become involved.
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In this role, the Customer Service Manager will oversee a team of Customer Service I and Customer Service II representatives who are responsible for the day-to-day sales order management for Ranpak's North American business.
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Fire Service Manager will drive customer satisfaction, supervising a team of technicians, route sales reps, inspectors, and administrators to support the district's service customers.
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a customer service jobs Title: service manager
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