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The Lead Product Manager sits in the center of strategy, design, engineering, technology, clinical, and operations and is responsible for owning the full end-to-end product lifecycle.
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We are looking for a dynamic Lead Product Manager to develop clinical solutions for our members and providers, with full accountability from strategy to execution. The Lead Product Manager partners across various multi-disciplinary teams at Humana to design, define and deliver digital and non-digital clinical solutions to help drive improved health outcomes for our members.
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Develop and own the product vision, product strategy, Objectives and Key Results (OKRs), roadmaps, requirements and execution of multiple clinical programs and products ? Utilize product management processes and tools such as: user research and concept testing, opportunity sizing and business case development, product blueprints, training development and ability to de-risk barriers to scale.
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Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience.
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Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. Responsibilities will include, working across multiple lines of business; partnering with product, technology, operations, vendors, and others; responsibility for the overall first party fraud loss line; and evaluating various internally developed and vendor provided machine learning tools to maximize client experience while managing fraud most effectively.
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Lead a team of fraud analysts in the identification, investigation, and mitigation of fraud activity. Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
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People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
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Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance. Ability to present, lead, support, and influence senior management and business stakeholders.
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Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions. Strategy Planning and Development. The candidate should be familiar with data querying techniques in SAS and SQL. Familiarity with other programming languages such as Python, R or Java. Knowledge of data extraction tools such as Hive or HUE will be useful.
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Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance. Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes.
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In this role, you will be responsible for fraud prevention strategies to defend the bank against first party fraud. Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies.
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Strong preference prior experience working in financial services, particularly fraud or cyber security. Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
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Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. Develop and implement robust first party detection strategies to safeguard the organization against financial fraud.
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Develops and influences product strategy, driving products to provide comprehensive solutions across the bank. Job expectations include ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.
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Lead Product Manager - Clinical Strategy and Analytics. When applicable, successfully partner and co-develop with external digital health companies to launch a clinical product or program.
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Title: product manager strategy lead
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