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YMCA Anthony Bowen Membership Service Coordinator
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- Reporting to the Membership Director.
- Works directly with the Membership Director and all branch staff to uphold the YMCA customer service standards of “Facility Excellence”, “Staff Engagement” and “Show”.
- Maintains an efficient, effective and reliable front desk staff schedule for the Membership Director.
- Schedules and assigns functions to Member Service Representatives, as approved by the Membership Director, and ensures work is performed up to standards set by Association and the Membership Director.
- Assists Membership Director in responding to member inquiries, correspondence and communication (i.e. Member Comment Cards).
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