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Xfinity Retail - Assistant Store Manager, MS
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Full-time
- Maintain a store environment that aligns with established planograms and ensure that current branding collateral is visible and functional.
- In cooperation with store manager, oversees all daily sales floor responsibilities, including proper and efficient staffing and scheduling, dress code compliance, sales huddles and resolution of customer escalations.
- Passionately drives store operations consistency with detailed orientation to back of house standards and showroom floor processes and procedures.
- Reviews store reports looking for improvement opportunities in the areas of sales, inventory, cash handling, productivity and net promoter system (NPS).
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
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