TikTok

The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.. The USDS Workplaces Services team manages all daily office administration including facilities maintenance, logistics, space management, food & beverage programs, and company sponsored programming.. - Provide support on the food and beverage program; place pantry orders on daily/weekly basis and work with pantry attendant to assess and maintain inventory; aid pantry attendant in maintaining reception desk pantry items and restock breakrooms.. - Support in-house mail operations in partnership with mailroom team (where applicable); handle shipping and receiving; ad-hoc business support with creating shipping labels.. - Assist with coordinating janitorial services, general maintenance, and housekeeping of the office; maintain inventory of restroom amenity supplies.

workplace

Responsibilities About TikTok U.S. Data Security TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. About the Team The USDS Workplaces Services team manages all daily office administration including facilities maintenance, logistics, space management, food & beverage programs, and company sponsored programming. Our mission is to deliver a best-in-class workplace experience that promotes belonging & inclusivity while optimizing workplace efficiency & productivity, enabling the organization to achieve its business goals. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows an onsite work schedule that requires employees to work in the office 5 days a week, or as directed by their manager/department. We regularly review our work model, and the specific requirements may change at any time. - Deliver a best-in-class employee and guest experience that is unique and brings the TikTok brand to life. - Handle all guest and employee interactions with the highest level of professionalism and hospitality to ensure we are always exceeding expectations. - Apply high attention to detail and create a high degree of organization to ensure quality work and adherence to deadlines. - Maintain an consistent presence on Lark communication platform to ensure employees feel connected to an attainable resource. - Prepare and maintain conference rooms for executive and client meetings, align all furniture to meeting needs; coordinate and support setup for any special meeting requests; ensure conference rooms standards are maintained. - Maintain inventory of office supplies, place weekly orders, and restock supply areas. - Work with Workplace Coordinator on tracking new hire swag, anniversary gifts, and special event swag (as applicable). - Provide support on the food and beverage program; place pantry orders on daily/weekly basis and work with pantry attendant to assess and maintain inventory; aid pantry attendant in maintaining reception desk pantry items and restock breakrooms. - Conduct monthly inspections of the office space to ensure full compliance with EHS safety standards. - Assist Workplace team with new hire onboarding process; provide support to new hires in the office. - Assist Workplace Coordinator with various projects as assigned; provide coverage for Workplace Coordinator when on leave. Facilities Management - Prioritize building maintenance, communicate, and submit all issues to our internal and external partners in a timely manner. - Maintain a preventative maintenance log for all facility related matters. - Coordinate all onsite vendor and maintenance site visits and access requests with the USDS Physical Security team. - Support in-house mail operations in partnership with mailroom team (where applicable); handle shipping and receiving; ad-hoc business support with creating shipping labels. - Assist with coordinating janitorial services, general maintenance, and housekeeping of the office; maintain inventory of restroom amenity supplies. Culture & Engagement - Partner with the Workplace team to support planning, logistics, and all facility related items for internal events that promote employee engagement and a sense of community. - Office event support includes setup/breakdown, creation of flyers and drafting of comms, ordering event supplies and materials, and coordination of vendor deliveries related to the event. - Provide support to employee and team based event requests; help coordinate space reservations, catering, and setup/breakdown. Qualifications Minimum Qualifications - 2+ years of experience in facilities, hospitality, or business operations. - Onsite role requirement (in-office full time). - Must possess great organizational and communication skills. - Must have a great can-do attitude and willingness to complete the job; friendly, welcoming, and passionate about helping others. - Proficient in maintaining cooperative working relationships inside and outside of the organization. Preferred Qualifications - Experience within a Facilities or Building Operations & Management background. - Self starter and proactive; requires minimal supervision; ability to take direction and follow oral and written instructions. - Ability to process and handle confidential information with discretion. - Champions Diversity, Equity, and Inclusion efforts across everything we do. D&I Statement TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Accommodation Statement TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6 Data Security Statement This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

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