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Water Heater Technical Support Agent - Tier 1 (Call Center)
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Full-time
- We are one of the world's leading manufacturers of water heating and water treatment technologies in the world.
- We are committed to Continuous Improvement, not just in our factories or processes, but in our people.
- To provide technical/troubleshooting assistance, general product information, warranty assistance, and parts order processing which requires basic product knowledge of water heaters.
- Makes warranty related decisions for water heating and related equipment approx.
- It is critical to communicate effectively and accurately with consumers while maintaining a professional image and customer friendly disposition.
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