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Warehouse Quality Control Coordinator
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$50,000 a year
Full-time
- As a Warehouse Quality Control Coordinator for Exception Package Processing at SpeedX, you will play a vital role in maintaining the integrity and efficiency of our logistics operations.
- Work closely with the operations team to investigate and resolve exceptions, such as missed deliveries, damaged packages, address discrepancies, and other issues impacting delivery service.
- Utilize Zendesk or similar customer service software to log and track exception packages, maintain detailed records, and provide documentation for reporting and analysis.
- Collaborate with the customer service team to escalate complex or high-priority exception cases, ensuring timely resolution and customer satisfaction.
- Assist in the development and implementation of quality assurance procedures and guidelines for exception package processing, ensuring consistency and adherence to company standards.
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