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VP Operations
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- Summary: Directs and manages operations of Hotel, Facilities, Environmental Services and Valet.
- We believe that team member engagement is the basis for a great culture and superior guest service.
- Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal laws and the Pennsylvania Gaming Control Board regulations.
- The VP of Operations, for regulatory purposes, serves as the Assistant General Manager.
- Responsible for the financial performance of all areas which includes top line revenue, cost of sales, labor, supplies, and the profit/loss.
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